Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

This key role will be focused on increasing Kuiper Satellite production rate through continuous improvement strategies. In this role, you will manage an operational excellence program that will drive improvements in a variety of areas such as manufacturing, testing and/or fulfillment processes. To deliver these complex solutions, you will partner with peers across all Kuiper teams, including hardware, software, manufacturing, quality, launch, test etc. Candidate superpowers should include ownership, insist on high standards, continuous improvement, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration. The candidate will embody Amazon's Leadership Principles to achieve operational excellence and drive transformative change. The role is based in Redmond, WA

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


Key job responsibilities
The Sr Technical Program Manager for ProdOps Operational Excellence role is key to Kuiper's ability to increase satellite production rate. This role requires a strategic thinker with excellent leadership skills to enhance operational efficiency and foster a culture of continuous improvement.

This role will combine driving a large continuous improvement portfolio of impactful projects along with leading deep dives analysis to root cause a specific process or area (product engineering). You will assess the effectiveness of all operational activities on site using specific analytical tools (eg. Kaizen, Six Sigma, DMAIC, VSM etc.) to generate proposals for waste-reduction and corrective actions. A successful candidate should be equally comfortable collaborating on process improvements, equipment design/improvement, automation projects, data collection/analysis or negotiating new requirements with design engineers. Your proven track record of managing projects and leading rapid investigation initiatives will be key to your success in this role. Your experience managing cross-functional initiatives will help you create efficient mechanisms allowing many engineering and operational teams to improve Kuiper satellite production systems.

A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.

You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.


About the team
The Operations Command Center (OCC) team is the Kuiper Production Operations Integrated program management function that enables successful production scaling. The vision of OCC team is to enable success of end-to-end Kuiper operations team by proactively developing systems, processes, mechanisms, and tools that are required to detect issues, expose root cause, validate improvements, maintain controls, and drive operational rhythms.