What You'll Do Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, e-commerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transactional taxes, including sales and use, VAT, GST, excise, communications, and other tax types. Avalara’s comprehensive, automated, cloud-based solutions are fast, accurate, and easy to use. As a Senior UX Designer at Avalara, you will play a key role in shaping the user experience across our product suite. You will collaborate with product managers, engineers, and other designers to create intuitive, user-friendly designs that solve complex problems for our users. This role demands a deep understanding of user-centered design principles, a passion for solving user challenges, and the ability to deliver high-quality designs in a fast-paced environment. Key Responsibilities: Lead the design process from concept to delivery, including research, wireframing, prototyping, and visual design. Collaborate with cross-functional teams to define and implement innovative solutions for the product direction, visuals, and experience. Conduct user research and usability testing to iterate and refine designs based on user feedback and business requirements. Create and maintain design documentation, including user flows, wireframes, mockups, and prototypes. Ensure consistency and alignment with Avalara’s design system and brand guidelines while modernizing interactions. Mentor and guide junior designers, sharing best practices and fostering a culture of continuous improvement. Stay up-to-date with industry trends and incorporate new techniques and tools into the design process. Participate in and contribute to the broader UX community within Avalara, promoting best practices and knowledge sharing. Work closely with engineering teams to ensure designs are implemented to the highest standards. Qualifications: 7+ years of experience in UX design, with a strong portfolio showcasing your design process and final deliverables. Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar. Experience with user research methodologies and usability testing. Strong understanding of user-centered design principles and best practices. Ability to think critically and strategically while maintaining attention to detail. Excellent communication and collaboration skills, with the ability to articulate design decisions to stakeholders at all levels. Experience working in an agile environment is a plus. Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus. A Bachelor’s or Masters degree in Design (perferably from IDC, NID, etc.) Human-Computer Interaction, or a related field is preferred. Job Duties Create wireframes, storyboards, user flows, and prototypes that effectively communicate design ideas. Design intuitive and engaging user interfaces that align with Avalara’s brand and user experience standards. Iterate on designs based on feedback from stakeholders, usability testing, and user research. Contribute to the ongoing development and maintenance of Avalara’s design system, ensuring consistency across all products. Identify opportunities to enhance and modernize the design system, keeping it current with industry trends and best practices. Ensure adherence to design standards and guidelines across all design deliverables. Stay informed of the latest UX design trends, tools, and technologies. Experiment with new design methodologies and techniques to innovate and improve the design process. Participate in design workshops, conferences, and other professional development opportunities to enhance skills and knowledge. Work with marketing, sales, and customer support teams to understand customer feedback and incorporate it into the design process. Collaborate with the engineering team during the implementation phase to ensure that designs are executed accurately and effectively. Engage with product managers to balance user needs with business goals and technical constraints. What You'll Need to be Successful To thrive as a Sr. User Experience Designer at Avalara, you will need strong proficiency in Figma and a deep understanding of the design thinking process. Your success will be driven by your ability to create user-centric designs that solve complex problems through empathy, ideation, and iterative prototyping. Excellent communication and collaboration skills are essential, as you will work closely with cross-functional teams including product managers, developers, and other stakeholders. A keen eye for detail, creativity, and a passion for delivering intuitive and seamless user experiences will set you apart. Your ability to balance user needs with business goals, coupled with a proactive and innovative mindset, will ensure your success in this role. About the Team The UX team at Avalara is a dynamic and innovative group dedicated to creating intuitive, user-centered designs that enhance the overall user experience. We are passionate about understanding our users' needs and delivering solutions that are not only functional but also delightful to use. Leveraging tools like Figma and embracing the design thinking process, our team collaborates closely with product managers, developers, and other stakeholders to ensure that our designs align with business objectives and provide real value to our customers. Our commitment to continuous improvement and creative problem-solving drives us to push the boundaries of design and contribute meaningfully to Avalara's mission of simplifying tax compliance. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Flexible hybrid working We support hybrid work and flexible schedules for our employees. Learn more about our benefits by region here: https://careers.avalara.com/ About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. EEO Statement We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.