Date Posted:

2024-11-08

Country:

United States of America

Location:

OT221: GD - NEW YORK, NY One Penn Plaza, New York, NY, 10119 USA

We are seeking a skilled and craft-oriented Senior UX Designer to join our team. This is a unique opportunity to join the Otis Accelerator during a pivotal moment as a Senior UX Designer to make a significant impact across multiple products and platforms, enhancing the experience of over 1 million users. Your expertise in user-centered design and innovation will play a crucial role in shaping our products and driving user satisfaction.

Responsibilities

You will drive the creation of exceptional user experiences by balancing user needs with business goals. You will collaborate with cross-functional teams and stay updated on industry trends to deliver innovative design solutions. This role requires a proactive problem-solver committed to enhancing overall user experiences. Role, responsibilities, and experience include the following:
 

6+ years of experience, with a robust understanding of user-centered design methodologies, design thinking and best practices.Experience in working on B2B and enterprise-level products and platforms.Ability to balance user, business and technology goals.Advocate for the user throughout the design and development process.Deep Experience in end-to-end design delivery, including conducting user research and usability testing to gather insights and inform design decisions.Develop user personas, journey maps, and mental models based on research findings.Ability to leverage data and analytics to inform design decisions and measure the success of design solutions.Create wireframes, prototypes, information architecture and other interaction designs artifacts.Lead by example in design craftsmanship, to achieve excellence in user-centered design practices, ensuring consistency and quality across all deliverables.Proficiency in industry standard design tools such as Figma and Figjam.Proven ability to work collaboratively in a cross-functional team environment to define and implement design solutions.Strong communication and presentation skills to articulate design decisions and collaborating with stakeholders.Work effectively on multiple, concurrent projects.Current with industry trends, tools and technologies to deliver innovative solutions through enhanced design processes.A passion for creating exceptional user experiences and solving design problems.

 

Requirements

Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), or a related field.

Proven ability through a strong portfolio showcasing a deep understanding of UX principles, processes, experience mapping, information architecture and interaction design.Excellent team collaboration, communication and cross-functional skills.Capability to handle various projects and adjust to shifting priorities.Deep Experience with user research methods, including surveys, interviews, and usability testing.A strong understanding of accessibility standards and how to design inclusive user experiences.Experience in designing for various platforms, including web, mobile, and desktop applications.Familiar with lean UX, agile and scrum processes.Knowledge in OOUX is a plus.

The salary range for this role is $100,000-$140,000.  We may ultimately pay more or less than the posted range, and the range may change in the future.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.  

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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