Job Summary: A Senior UX Designer II leads the design strategy for a business or product line. She/he is an expert user of a number of design tools. She/he is a mentor for the business and leads the presentation of design to stakeholders. Actively mentors and informally leads cross-functional team members.


Responsibilities:

Customer (or User) Focus
• Has a solid understanding of customer use cases.
• Rallies the cross functional team around customer needs.
• Advocates for customers with the agile team and helps inspire the team to want to know more.
• Creates processes that are good at discovering customer needs and product design options.
• Aligns team and coaches the team to ensure customer needs are met.

Creative Problem Solving
• Draws out ideas from others; encourages others to contribute new ideas, including external stakeholders.
• Takes on board others' ideas and provides recognition for them, and empowers others to work on their own ideas.
• Works to help teach others problem solving skills.

Product Design
• Actively mentors and informally leads cross-functional team members throughout the product design process.
• Ensure users are considered at every phase of the product development process.
• Promotes design best practice amongst the technology/product organization.
• Mastery of interaction design skills, attention to detail, and ability to cluster ideas to provide incremental value.

Data Driven Analysis & Testing
• Identifies gaps where data is needed and works with business to fill them.
• Summarises data from analytics packages, customer insight or other sources to understand context of research work.
• Proactively uses data to establish key metrics for projects.
• Regularly tests design work with users in partnership with UX Research team.
• Iterates work based on testing and data analysis.
• Uses data to inform testing future strategy.

Technical Skills
• Has an excellent knowledge of the tech stack of the organisation.
• Uses design software (Axure, Sketch, Invsion) to expert level.
• Mentors junior designers in technical skills.
• Builds good working relationships with tech teams.
• Produces designs across all platforms.



Competencies:

Personal Capability
Practices Self-Development
• Takes ownership of own development and career
• Initiates regular conversations with manager, coach or mentor regarding self-development
• Understands what is required by the business to be successful and maps development plan accordingly
• Learns from success and failures
• Looks to build challenges into current assignments
• Utilises formal and informal networks effectively

Solves Problems and Analyzes Issues
• Identifies and highlights new trends, potential problems and opportunities early
• Effectively coaches others on how to analyze information to solve problems
• Encourages and coaches others to seek alternative ways to solve complex problems

Innovates
• Develops new ideas to improve process or product, and is able to prepare implementation plans
• Integrates and builds on new ideas from others
• Creates new opportunities by applying different perspectives and challenging the status -quo
• Is recognised as an innovative thinker

Interpersonal Skills
Communicates Powerfully and Prolifically
• Provides clear instructions and direction to others
• Is able to both actively listen to and effectively question to understand another’s viewpoint
• Helps others understand situations by communicating business context

Collaboration and Teamwork
• Promotes a high level of cooperation between all members of the work group
• Keeps team informed of all relevant information affecting the organisation, team members and their work
• Achieves objectives requiring a high level of cooperation from people in other parts of the organisation
• Takes the lead in resolving conflict within a work group
• Looks for ways for team to work with other teams and divisions

Builds Relationships
• Establishes rapport with others on the team and across teams
• Works effectively with others to get work done
• Treats all individuals with respect
• Handles difficult situations, minimising conflict



Experience (US Only) and Education

Suggested Minimum Years of Experience: 8-10 years

Critical Experiences (Required for entry into this role): N/A

Education to Qualify:

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.