Would you like to be part of a team focused on increasing adoption of Amazon Web Services by developing Coupang account? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider?
As a Sr. Account Manager, you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include driving service adoption, usage growth and market penetration in Coupang account. The ideal candidate will possess both account management and technical background that enables you to drive an engagement at the CXO level as well as with software developers and IT architects. You should also be a self-starter who is prepared to develop and execute against a territory coverage plan, acquire and develop new accounts, and consistently deliver on quarterly business goals.

Key job responsibilities
• Drive service usage growth and market share in Coupang account.
• Meet or exceed quarterly business goals.
• Develop and execute against a comprehensive account/territory plan.
• Create & articulate compelling value propositions around AWS services.
• Accelerate customer adoption.
• Work with partners to extend reach & drive adoption.
• Manage and support customer interactions
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.

A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team
Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.