**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. + Participate in bid reviews with the Area General Manager (where required) + Set up project-specific implementation team by engaging appropriate organizations for service implementation (Services Operations Support, Billing Operations Center, Logistics, field operations, etc.) Process and Infrastructure + Ensure the successful design, development, and deployment of global service processes and related infrastructure Ensures applications, process and programs are consistently and globally implemented + Establishes strategies for assigned programs areas (such as software platforms, service implementation or end user processes) + Benchmarks competitor practices to develop best practice recommendations + Accomplishes results through the management of professional teams and department(s) • Responsible for end results of the area; contributes to planning and policy within area of expertise + Integrates subject matter and industry expertise within a defined area + Contributes to standards around which others will operate + Manages end-to-end delivery of call management services - Typical team size 25+ employees - Typically manages through 5+ supervisors OR Manages a small team of professionals Offers of employment are conditional upon passage of screening criteria applicable to the job. **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. **Statement to Third Party Agencies** To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.