Actalent is hiring a Patient Concierge Representative for a busy Plastic Surgery Office in Manhattan!

 

Job Description: 

We are seeking a friendly and professional Patient Concierge Representative. The ideal candidate will be the first point of contact for patients, ensuring they receive a warm welcome and exceptional service throughout their visit. This role requires excellent communication skills, a compassionate demeanor, and the ability to manage multiple tasks efficiently.

 

Key Responsibilities:

Greet and welcome patients as they arrive at the office.Assist patients with check-in and check-out procedures.Schedule appointments and manage the office calendar.Answer phone calls and respond to patient inquiries.Provide information about our services and procedures.Ensure the waiting area is clean and comfortable.Coordinate with medical staff to ensure smooth patient flow.Handle patient records and maintain confidentiality.Assist with billing and insurance verification as needed.

Qualifications:

High school diploma or equivalent; additional education or certification in healthcare administration is a plus.Previous experience in a customer service or healthcare setting preferred.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficiency in using office software and scheduling systems.Compassionate and patient-focused attitude.Ability to maintain confidentiality and handle sensitive information.

Benefits:

Competitive salaryHealth, dental, and vision insurancePaid time off and holidaysProfessional development opportunitiesFriendly and supportive work environment

 Please apply to this posting for immediate consideration!

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.