Jhpiego is seeking a **_Sr. Administrative Coordinator_** to provide general support for administrative, logistical and coordination of departmental activities within the assigned area. This position will be accountable for ensuring consistent and timely delivery of administrative services and processes such as routing requests and documents through internal and external systems ensuring established timelines and service level agreements are met. The **_Sr. Administrative Coordinator_** will work within well-defined parameters to identify and resolve administrative problems and issues. Additionally, the incumbent may establish office administration processes / procedures (e.g., events, conferences, record keeping systems, forms control, team sites, office layout, personnel requirements, vendor setup, payments, travel logistics) to ensure efficiency of general office activities. The **_Sr. Administrative Coordinator_** will monitor office efficiencies and initiate problem-resolution processes through escalation to higher levels when complex issues / concerns arise. **Responsibilities:** **Administrative Support** + Provides general administrative support for assigned project in coordination with various internal and external stakeholders + Acts as the first point-of-contact for administrative needs within assigned area + Identifies, recommends and effectively executes standard administrative practices to support activities within the project + May recommend opportunities for improvement to administrative processes, tools, forms, tracking, reporting, etc. for the supported area(s) + Consistently exercises tact in correspondence with internal and external stakeholders; escalates issues as required + Communicate with teams orally and in writing, by email and through Teams chat + Tracks status of requests through other departments (communications, contracts, procurement) via spreadsheet or other tools + Resolves administrative problems by troubleshooting information within defined processes and identify solutions. + Informs and reminds responsible staff of follow-up dates and deadlines for response or specific actions, supplying supporting material as appropriate. + Collaborates with internal stakeholders and Jhpiego departments (contracts, communications, Supply Chain Management, Travel, etc.) to process and follow-up on requests. **Knowledge Management and Donor Contractual Obligations** + Support MCGL in completing contractual knowledge management obligations, including maintaining data inventories for USAID clearinghouses, the Development Experience Clearinghouse (DEC), and Development Data Library (DDL). + Support, review and maintain Excel sheets for internal use. + Review reports and documents by Monitoring, Evaluation, and Learning (MEL) technical team to confirm accuracy + Update internal email groups for consistent project communication. + Support payment of invoices by external vendors + Uses appropriate software / tools and applicable templates to prepare documentation, track, and monitor uploads + Reviews documents for completeness and accuracy + Maintains logs or trackers of relevant information for internal tracking + Ensures that filing/knowledge management systems (SharePoint, MS Teams) are maintained for area and that all documents are appropriately filed. **Special Skills, Knowledge & Abilities:** + Strong organizational skills + Excellent attention to detail + Strong time management + Experience with Microsoft Office suite including Excel + Administrative writing and editing skills + Ability to learn and use new technology to process administrative tasks **Minimum Qualifications** + High School Diploma or graduation equivalent + Five years progressively responsible administrative experience + Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula **Preferred Qualifications** + College Diploma Classified Title: Sr. Administrative Coordinator Job Posting Title (Working Title): Sr. Adminstrative Coordinator Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: Employee group: Casual / On Call Schedule: Mon - Fri 8:30 AM - 5:00 PM Exempt Status: Non-Exempt Location: Jhpiego Department name: 60000105-Global Programs and Technical Excellence Personnel area: Academic and Business Centers Equal Opportunity Employer: Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.