San Diego, CA, USA
4 days ago
Sr. Agile Release Manager
Axos Bank

Target Range:

$90,000.00 /Yr. - $125,000.00 /Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Are you ready to be a part of a dynamic and high-performing team that is at the forefront of marketing technology and revenue operations? At Axos, our MarTech & RevOps team is driving a bold vision to redefine how marketing technology powers business growth and customer engagement. We are passionate about using cutting-edge technology and data-driven strategies to fuel success, and we’re looking for exceptional individuals to join us on this journey.

We are seeking a skilled and experienced Sr. Agile Release Manager to lead and manage our MarTech development and release processes, optimizing workflows and enhancing productivity. This role requires a strategic thinker with exceptional leadership and communication skills to ensure successful project delivery and continuous improvement. You will be responsible for maintaining service-level agreements (SLAs), collaborating with cross-functional teams, and managing detailed reporting to highlight the delivery success and capacity of our MarTech development team. You will drive continuous improvement, implement best practices, and support a culture of accountability across teams.

Our team’s mission is to harness the power of marketing technology to create seamless, personalized customer experiences that deliver measurable business results. We believe that MarTech is at the heart of modern marketing, and we are committed to building a best-in-class stack that integrates with every part of our business, from customer journeys to data and analytics to revenue optimization. As part of our team, you will be a key player in building and optimizing a sophisticated MarTech ecosystem that drives innovation, efficiency, and impact.

We thrive in a fast-paced, entrepreneurial environment where challenges are met with a can-do attitude, and creativity meets execution. We value agility, adaptability, and the drive to make things happen. Our team is not afraid to tackle the toughest problems head-on and challenge status quo. We live in open culture of collaboration and innovation, where everyone’s ideas are heard, and every contribution is valued.

We want highly driven, results-oriented individuals who excel in dealing with ambiguity and are ready to roll up their sleeves to solve complex challenges. If you are someone who thrives on overcoming obstacles, is resourceful, and can navigate through uncharted territory with confidence, you will feel right at home with us. You should be comfortable with fast decision-making, capable of balancing multiple priorities, and excited to be part of a team that is constantly pushing the boundaries of what MarTech can achieve.

Responsibilities:

Release Management: Plan, coordinate, and oversee MarTech release activities, ensuring that all teams and stakeholders are aligned and releases are delivered on time with minimal disruptionAgile Process Management: Oversee the implementation and adherence to agile methodologies (e.g., Scrum, Kanban) across multiple teams. Facilitate agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviewsTeam Leadership: Lead and mentor agile teams, providing guidance and support to Scrum Masters, Product Owners, and team members. Foster a culture of collaboration, transparency, and continuous improvementWorkload Management: Monitor and manage team workload, balancing priorities and ensuring effective allocation of resources. Address any capacity issues and optimize team performanceMarketing Campaign Planning: Capable of creating structure and planning templates, trackers, and Gantt charts to build execution roadmaps/ calendarsStakeholder Communication: Act as a liaison between agile teams and stakeholders. Ensure clear communication of project status, risks, and dependencies, and manage stakeholder expectations effectivelyPerformance Tracking & Metrics: Implement and monitor metrics and KPIs to assess team performance and project progress. Use data-driven insights to make informed decisions and drive improvementsSLA Compliance: Ensure that MarTech releases and platform operations adhere to established SLAs, including uptime, response times, data processing, and change management, to maintain platform reliability and performanceDelivery Reporting: Develop and produce regular reports and dashboards on MarTech development team capacity, delivery success, and adherence to SLAs. Provide "prove it" reports that demonstrate the team’s ability to consistently meet performance metrics and maintain SLA standardsProcess Improvement: Identify and address process inefficiencies and impediments. Promote best practices and advocate for changes that enhance team productivity and agilityTraining and Development: Provide training and support to teams on agile practices and tools. Encourage professional growth and skill development within the team

Qualifications:

Bachelor’s degree in Business, Information Technology, Marketing, or a related field. Relevant certifications such as Certified ScrumMaster (CSM), Certified Agile Leader (CAL), or Agile Certified Practitioner (PMI-ACP) are preferred5+ years of experience in release management, agile project management, or MarTech operations, preferably within a digital marketing or technology-driven environment3+ years of experience managing releases for MarTech platforms such as Salesforce Marketing Cloud, Branch.io, or similar marketing technologiesExperience with agile project management tools like Jira, Azure DevOps, or similar, and workflow tools such as Workfront or Microsoft ProjectKnowledge of IT Service Management (ITSM) practices and frameworks, with a strong understanding of SLA management, uptime, and service qualityProficiency in project management frameworks including SAFe, Scrum, and Lean, with the ability to adapt methodologies as neededStrong analytical and problem-solving skills, with the ability to identify and resolve issues that impact team performance and project successExcellent communication and leadership skills, with proven experience in coaching and mentoring team members and fostering a collaborative work environmentPrior experience in a regulated industry, such as banking or finance, is a plusFamiliarity with MarTech platforms and an understanding of digital marketing campaigns, including email, SMS, and personalized customer journeysFamiliarity with mobile app development process and lifecycle

If you are a highly motivated, detail-oriented professional with a passion for marketing technology and agile methodologies, we invite you to apply and join our forward-thinking team at Axos.

Axos Employee Benefits May Include:

Medical, Dental, Vision, and Life Insurance

Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)

HSA or FSA account and other voluntary benefits

401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan

Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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