Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

The Opportunity

The Sr. Analyst, Accounts Receivable is responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Credit, Collections, Invoicing, Cash Application, Deduction Dispute Resolution and Customer Order Release.

The Sr. AR Analyst is required to: (a) contact external customers on delinquent A/R balances; (b) monitor receivables daily; (c) resolve remittance exceptions; (d) review explanations for customer payment differences; (e) work with division sales and contract personnel and (f) verify AR reporting and provide commentary; (g) work with our Genpact collections team to assist in prioritizations, train, coach, and handle escalations. 

What You’ll Work On

Perform accounts receivable functions within the defined process standards.

Manage accounts receivable utilizing multiple systemsReview and investigate customer receipt variancesCommunicate with internal and external parties regarding accounts receivable questions, error correction and discrepancy resolutionIdentify Root Cause for customer deductions, disputes, and variancesReview monthly performance reportsProvide internal and external audit support as requiredMaintain policies and procedures for the AR processes in accordance with GPM guidance

Perform and coordinate the Accounts Receivable activities for shared services

Assist the AR Supervisor in performing, facilitating, and reviewing day to day AR activity within the centerAssure processing is performed within standards and allows for the achievement of targeted aging metricsContinuously improve process design focusing on simplification, standardization, quality improvement and cost minimizationContribute to process improvement reviewsEvaluate best practices with global peers and develop improvement suggestions

Assist the AR Supervisor in developing and reviewing performance results for accounts receivable processes in the region. 

Provide aid in the implementation of the global standard AR processes, to meet the needs of the shared services stakeholders.

Required Qualifications

Bachelor's degree required4+ years of accounts receivable experience, inclusive of all aspects of ARKnowledge and understanding of overall Order to Cash processesStrong ability to interact with internal and external parties at various levelsAttention to detail with a propensity for continuous improvementSAP ERP experience a plusStrong Excel skills are preferred

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $75,300.00 – $150,700.00. In specific locations, the pay range may vary from the range posted.