Returning Candidate? Log back in! Sr. Analyst, Implementation Process Location US- ID 2024-4022 Category Development Position Type Full-Time Remote Yes Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other. Pay Range USD $77,545.88 - USD $95,148.32 /Yr. Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Overview

Due to growth, we are adding a Sr. Analyst, Implementation Process to our Implementation department.

 

Sr. Analyst, Implementation Process is responsible for collaborating with the Implementation Team and their business partners to document and define client implementation practices, strategies, and plans that align with organizational goals. The Sr. Analyst, Implementation Process provides feedback to leadership ensuring decision-making is optimal for return on investment. The Sr. Analyst, Implementation Process will partner with internal SMEs and leaders to determine and document best practices, create tracking and monitoring tools, develop performance metrics, ensure process compliance, and support continuous feedback loops for the purpose of ongoing process improvement. Tasks include encouraging the documentation and constant enhancement of implementation processes, tools, and systems, flexing with industry and client demands and changes.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? 

Works collaboratively with the Implementation team and their business partners to collect and document technical specifications and determine and communicate standards and best practices, program design and program improvement activities, including reporting and analyticsCoordinates the testing, training, and roll out of process improvement plans, tools, and automationPerforms root cause analysis, identifies opportunities for process improvement, and proposes and executes preventative action plansMonitors on-going progress of business processes to determine solution adherence and effectiveness and proactively identifies, documents, and communicates challenges, risks, and/or issuesUtilizes a project plan with key milestones and change control, escalation, monitoring, and reporting methodsProvides operational support for associates and business partners, fielding and assessing escalations to troubleshoot and correct problemsReports to leadership on benefits, challenges, and progress of solution implementation and effectivenessGathers and evaluates stakeholder feedback, compliance data, and process performance metrics to identify and execute improvement opportunitiesDevelops and maintains Implementation presentations, templates and resource documentsOther duties as assigned Qualifications

What our team expects from you?

Bachelor’s degree in Business, Finance, Health Administration or related field, or equivalent work experience preferred5+ years of experience with PBM client implementations, benefit configuration, account management, or client services required5+ years of experience with business analysis and/or process improvement required3+ years of experience documenting processes and practices, often in accepted project management methodologies required3+ years of experience in project management requiredExperience writing business requirementsExperience with Microsoft Excel, Word, PowerPoint, Visio, and SharePointExperience with client implementations, benefit configuration, account management, or client services in health plans and/or multiple lines of business preferredParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus? 

Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program – up to $750! 

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

 

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