Sr. Analyst Business Systems, HSBC Technology Services (USA) Inc., Buffalo, NY:
The Senior System Analyst job is responsible for working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service in a pod within the Data and Enterprise Reporting team. Design, develop and implement business systems or complete specialty functions of medium to high risk. Provide technical support for varied technologies, architectures and related projects. Coordinate and completes projects according to plan when assigned. Apply technology to business issues to increase revenue, avoid cost, improve service and achieve goals. Responsible for supporting applications systems including applications development, business analysis, research and development, and systems integration for business systems. End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey. Liaise with other engineers, architects and business stakeholders, to understand and drive the product or service's direction. Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality. Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge. Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change. Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team. Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement. Responsible for adhering to US Regulations relating to Dodd Frank, Basel 3, CCAR, RWA, and Regulation W. Establishing effective project controls, procedures and quality assurance processes.
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Full time employment, Monday – Friday, 40 hours per week, Pay range: $123,626 to $152,500 per year.