Who we are:
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.
What you’ll do:
The Senior Analyst Business Systems is responsible for meeting the needs of internal and external LifePoint customers and supporting the Cerner Registration and Cerner Scheduling application by planning, supporting, and implementing information systems for Revenue Cycle Management. The Senior - Analyst – Business Systems acts as a liaison between facility departments and IS for software issues and/or optimization. This position provides the knowledge and skills to meet non-clinical staff and/or hospital/clinics/legal medical records needs and performs in accordance with LifePoint Health standards and policies. The Senior Analyst Business Systems is a highly trained individual who must resolve problems under critical time constraints, operates under minimal supervision, and identifies opportunities for business process improvements using information technologies.
Provides subject matter expertise, input and guidance to the functional development, implementation, and related meaningful use of Oracle/Cerner Electronic Health Records (EHR), the patient registration and scheduling operations, in support of the organizational strategic direction within Lifepoint Healthcare venues. Provides non-clinical, informatics, and experience-based knowledge to the team while assuring inclusion of others within the Cerner team as appropriate to meet objectives.
Responsibilities:
Analyze and present various scheduling and registration requirements, utilization, and trend across Lifepoint markets to drive adoption and reduce costs.Participates in coordinating any application changes, including maintenance/patches, software changes.Works with customers to resolve break/fix issues and needs for the clinical EHR.Maintains a role to plan, deploy, and remediate technology initiatives and patient outcomes with facility directors and the appropriate Health Support Center (HSC) and facility stakeholders.Serves as the subject matter expert (SME) associated with scheduling and registration workflows, improvements, and solutions deployments to imbed operational technology into respective workflows, improving productivity, and patient outcomes.Primarily responsible for the Cerner solutions requirements and workflows, data retention, and Regulatory associated build items.Supports the repeatable model(s) of deployment for all types, including but not limited to,Joint Venture (JV), Post-Acute, Acute, etc.Maintain strong role and work collaboratively in guiding the development and deployment of materials and process design associated with area(s) of responsibility, including training programs, sample ideal process flows, templates, governance models, etc.Direct knowledge and build within Cerner tools for existing and new sites.Support the quality initiatives throughout the organization and recommend system solutions or aids to enhance the technology solutions for improved patient outcomes.Work directly with Cerner Oracle team in the design, prioritization, and adoption of on-going improvements to non-clinical solutions. Collaborate to create cross functional relationships with peers and within facilities to provide guidance in the adoption of non-clinical documentation systems and other non-clinical technologies, use of data, with the goal to achieve positive patient outcomes with LifePoint HealthWhat you’ll need:
Education: Bachelor's degree in Information Systems, Computer Science or related field preferred.
Experience:
Bachelor's degree in Information Systems, Computer Science or related field preferred.Knowledge of multiple workflows in Patient Access environments (Registration, Scheduling, Customer Service, etc.).Must have a good working knowledge of Acute Care and Physician office Registration and SchedulingWhy choose us:
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran