About SailPoint:

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

We are looking for an innovative and strategic thinker to help expand and optimize our CRM ecosystem. This is an opportunity to contribute in a high-energy environment at one of Austin’s top-rated “Best Places to Work” for the past decade.

Requirements

Experience Required:

Minimum 4 years as a Salesforce Developer

Minimum 7 years as a Salesforce Administrator (or equivalent)

Technical Skills:

Expertise in CPQ, Billing, and Lightning Web Component (LWC) development (highly preferred)

Strong Salesforce customization experience, including Apex, Flows, and Configurations

Deep understanding of Salesforce platform security and best practices

Soft Skills & Work Approach:

Excellent verbal and written communication skills

Strong ability to prioritize, meet deadlines, and manage multiple requests

Growth mindset with a proactive and problem-solving approach

Experience working directly with leaders, sales teams, and account management

Ability to assess new requirements and their impact on related applications, systems, and processes

Proven track record of designing and implementing new processes while facilitating user adoption

Ability to understand business challenges and develop user-centric solutions

Education & Certifications:

Bachelor's degree in a related field or relevant certifications

Preferred certifications: Salesforce Platform Developer I, CPQ Specialist

Key Responsibilities

Lead Customization efforts, including LWC, Apex, and Flows

Evaluate, scope, and implement new development requests

Work closely with sales teams to refine and optimize business processes

Design high-quality solutions using Lightning Web Components (LWC), Apex, and configurations

Manage CPQ approval rules and assignment processes

Maintain products, product rules, and configurations

Develop a deep understanding of CPQ/CLM setups and sales processes to provide support and training

Perform system testing and other quality assurance tasks

Serve as a liaison between users, vendors, and the IT team

Provide day-to-day support to 1,000+ internal Salesforce users, troubleshooting CPQ, Certinia, and Conga issues

Ensure data accuracy and resolve inconsistencies

Support US business hours until 11 AM Central Time

What Success Looks Like

First 30 Days:

Onboard and get familiar with our Salesforce environment and GTM systems

Understand development guidelines and start contributing to assigned tasks

By 90 Days:

Consistently deliver on assigned user stories

Demonstrate the ability to debug development issues independently

By 6 Months:

Gain deep business understanding to anticipate user needs

Mentor contractors and assist in peer reviews to ensure best practices

About SailPoint India & Benefits

Located in Pune, our office is a key hub for innovation and technology.

Benefits include:

Comprehensive insurance: Medical (for employees & dependents), accident, and life insurance (fully covered by SailPoint)

Annual performance bonus

Private equity options at certain levels

24 annual leaves + 10 holidays

Flexible work hours

Company-sponsored health checkups for employees and discounted rates for dependents

This role offers the opportunity to work in a dynamic, fast-paced environment while making a meaningful impact on our CRM and business operations. If you're passionate about Salesforce development and innovation, we’d love to hear from you!

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.