Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.
Heatcraft Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton, Georgia, produce evaporators, condensers, compressor racks, and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Magna Industrial and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.
Location: Stone Mountain, GA (Hybrid)
Job DescriptionWHAT YOU’LL BE DOING
As a Sr. Application Engineer, you'll play a pivotal role working with our outside sales team, customers, and end users to provide expert guidance in both pre- and post-sales refrigeration support. Your responsibilities will span, selection, quotation, configuration, and problem solving of standard to complex refrigeration system ensuring our customers receive top-notch support and that our product portfolio is applied effectively. You will also have opportunities to work as a team contributor to our industry leading engineers for both product and software development.
Key Responsibilities:
Technical Support:Provide comprehensive technical assistance to customers, helping them with product selection, configuration, simple troubleshooting, and operation.Training & Education: Opportunities to deliver targeted training sessions to our sales teams and customers, ensuring they are well-versed in the features, proper usage, and applications of our product lines.Customization: Develop and implement customer-specific programming and parameter settings to tailor our products to unique applications. QualificationsWHAT WE ARE LOOKING FOR
In order to be successful in this role, you will need to have the following:
A bachelor's degree is preferred or an equivalent combination of education and experienceRequires at least 5 years related experience Excellent customer service skills, strong math and mechanical knowledgeExpert knowledge of calculations required for correctly applying equipment and equipment integrationMay require knowledge of custom control programmingMust have strong written and verbal communication skillsAble to use Microsoft Office
The compensation range for this position is approximately $89,000 - $116,000 and will be based on the candidate’s qualification, experience, and education.
WHAT WE OFFER
At Heatcraft, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization. This position is ideal for anyone looking for a career with long term growth possibilities. This position is a hybrid role working Monday through Thursday in the office with the option to work at home on Friday.
Competitive base salaryExcellent medical plans designed to support healthy lifestylesMental and financial health programsOutstanding 401K with company matching and 1-year bonusEmployee Stock Purchase ProgramCommunity involvement opportunitiesRobust Employee Assistance ProgramAnd much, much more!
WE VALUE DIVERSITY
Here at Heatcraft, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox/Heatcraft is an equal opportunity employer.
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