We are looking for a highly effective Functional Solution Architect to join our Glovia SaaS/ CRM/ Supply Chain Management Practice. An individual filling this role will provide thought leadership and consultation throughout the life cycle of a Supply Chain Management implementation. 

Fujitsu has Glovia order management (GOM) supply chain management software which is built natively on Salesforce platform. 

The Functional Architect will hold end-to-end functional responsibilities as it relates to the implementation of Glovia OM software in terms of analysis, design, built, test, and deployment of enterprise level solutions. This includes the assessing viable solution options, providing industry best practices to clients, formulating and presenting solution options to various levels of management, influencing and directing decisions that result in optimal client success and adoption of Fujitsu SCM solutions, fit-gap analysis of customers current state with industry best practices, overseeing the production of deliverables, and establishing trusted advisor status with business and technology stakeholders.

Key Responsibilities:

Have experience in implementing production planning and control system or SCM software Learn new production planning software and conduct its demo to the customer to confirm their requirements. Translate user requirements into functional requirements for the software through customer interviews. Create documents or slides that visualize them and reach agreement with the customer. Customer support for the infrastructure set-up, interface development, configuration and acceptance testing. Configure parameter and data into software based on functional requirements. Create customer-specific user manual. Create the documents required for each phase as instructed by BA or agile leadership. Have knowledge about production scheduler Have knowledge of production planning business processes. Create production planning business processes and system/data flow through interviews with customers. Suggest solutions and assumed effects for the customer's planning business issues and reach agreement with the customer. Include the ways to leverage our software to them in cooperation with SME. Create/suggest To-Be business process and data/system flow about planning process. 

Successful Client Engagements

Facilitate discovery and requirement session with customer to understand the AS-IS state and gaps between current state and to-be state as well as industry best practices and out of box SCM solution capabilities (as sold) Lead and support client engagements effectively, managing project scope, schedule, and overall quality of delivery from functional perspective Lead business process redesign, roadmap planning and sprint demos of functional capabilities (for clients which have multiple system/application environments related to ERP and SCM applications (on-prem / cloud solutions) Connect business requirements with the functional capabilities of the SCM solution and create functional specifications Configure Glovia OM solution in client environment Solid experience in facilitation of requirements gathering sessions, JAD sessions, especially in areas of Supply chain management – Order to Cash (OTC), Planning, Order Management, Inventory Management, Warehouse Management, Field Service and B2B eCommerce Expert in the assessment of business objectives, formulating solution options, and driving stakeholder support Solid experience leading application solution design efforts Offer suggestions and recommendations during solution design and execution phase from a functional perspective to ensure business intent is understood by the project team Serve as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood Assist in engagement and project management by identifying risks, opportunities, as well as partnering up with project and account management teams on minimizing the risks and maximizing the opportunities and benefits Responsible for supporting overall QA/testing efforts and supporting business with User Acceptance testing. 

Trusted advisor to our clients

Establish trusted advisor status with business and technology stakeholders by guiding them what should be the roadmap of the project and what functional areas will provide maximum business value-add Collect, formulate, and disseminate best practices on solution positioning and delivery based on the initial requirements gathered from the client. It is expected that this individual will guide the customer on implementing best practices in the industry Establish domain/industry vertical expertise and broad application expertise Develop strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members Create reference-able clients by providing them the quality deliverables, reliability and trusted partnership 

Other responsibilities

Contributes to the business development process by participating in sales calls, assisting/leading proposal development efforts and delivering client presentations Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, and business development tools Helps facilitate and lead the webinars with clients on Industry best practices, providing training on our offerings and roadmap Conduct training sessions with internal team on Industry best practices, providing training on our offerings and roadmap, support internal team on gaining understanding of supply chain knowledge as well as our offerings Support internal innovations initiatives to build accelerators, implement other features using cutting edge technologies like Artificial Intelligent (AI), Machine Learning (ML) and others Provide feedback to improve internal processes (e.g., Phase Gate reviews, deliverable templates etc.), document lessons learned

Skills and Qualifications:

Mid-Senior level Supply Chain Management (SCM) resource Over 5 years IT experience  Experience with Manufacturing industry (Preferred 8+ years) Experience with any modern SaaS based Order Management / Inventory Management / Supply Chain Management technologies – Salesforce preferred but any SaaS platform like Oracle SaaS, Manhattan is acceptable as well.  Ideal candidate should have Salesforce Admin Certification and Advanced Admin Certifications as well as Sales or Service Cloud consultant certification. If candidate does not have these certifications, it is expected that candidates will obtain these certifications with 3 months of joining.  Excellent presentation and communication skills. Candidate should be a fast learner and willing work in fast paced, dynamic work environment. Candidates will be required to train on our SCM product – GlOVIAOM.  Work experience with a professional consulting organization (e.g., Big 4 consulting) a plus. Extensive experience contributing as individual contributor capacity on large enterprise software deployments This role is expected to be experienced application expert on the project team. Plans and performs analysis of business requirements and functional activities. Functional Architecture capabilities for Order and Inventory management Master’s degree Supply Chain or Manufacturing Operations closely related field or equivalent experience Ability to work effectively in a fast paced, high energy, team-oriented environment Willingness to travel up to 25% (sometimes up to 50% depending on projects, but mostly our projects can be done remotely)

If you fit these qualifications and are looking for new challenges and a rewarding career focused on Supply Chain management and innovation, we’d like to talk with you today! Come be a part of the action at Fujitsu America!

Fujitsu is an Equal Opportunity/ Affirmative Action Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.

Key Performance Indicators for this role

Whitepapers published Product offerings / accelerators created (Innovations) Thought leadership (Webinars, presentations etc).  Successful project delivery  Adoption of (Fujitsu) SCM solutions Quality of work products (customer and Program manager feedback / satisfaction)  Trainings / Certifications achieved or conducted Reference clients  Case studies Repeat engagements Solution Adoption (Fujitsu SCM solutions)

Skills & Experience 

Overall Experience (Years) - 5+ Relevant Experience - Specific to Manufacturing Industry 5+ years Number of successful Implementations of Full Life Cycle of OM/SCM - 3 or more Experience with Agile Delivery - 2+ Years Industry whitepapers research or published, Solutions presented in events like Dreamforce - Good to have Number of Global Implementations Experience - 3 or more Managed Large Onshore/Offshore Teams - 5+ years