Company Description

Human experiences are as singular and unique as a fingerprint. They're also living things-dynamic and in-the-moment. Today's brands compete on experience every day.

It's our job to help them win.

At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation

Job Description

Key Responsibilities

Build and develop a flexible recruiting teamCoach and mentor recruiters to successfully achieve objectives and enhance recruiting skillsIdentify marketing sources to maintain a pipeline of applicantsDevelop, communicate, and execute recruiting plansNetwork through industry contacts, association memberships, trade groups and employeesConduct regular follow-up to understand the hiring managers' needs, establishing strong relationships with business partners and align our strategy with the needs of the businessDevelop and administer policies, procedures, controls, and best practicesAssist in determining and administering recruiting budgetManage the administration of wage programs including performance management, career progression, and merit reviewsLead global recruiting projects as needed

Qualifications

Qualifications:

Minimum of 3 years of experience in Technical Recruiting and Team Leadership experience (open to Supervisory and Managerial candidates).Has experience in hiring for web hosting roles and other technical related accounts in a BPO setting.Amenable to work onsite in Shaw and/or BGC.Strong oral and written English communication skills (will be required to take SHL; required to at least be at B2 level).High sense of urgency and strong follow-through (will be reporting to TA Tech Vertical Head and direct Resource person for Service Delivery).Strong organizational skills and ability to manage competing priorities.

Additional Information

All your information will be kept confidential according to EEO guidelines.