Selangor – AGS, Malaysia
4 days ago
Sr. Associate, Information Systems Operations Management

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon

KEY RESPONSIBILITIES:
This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

The Sr. Associate, Information Systems Operations Management (Science/Tech/Engineering Path), is primarily responsible for ensuring IT systems are efficient, secure, and optimized for performance. Specifics include:

WHAT YOU'LL BRING TO ALCON:
• Monitor IT system performance and recommend improvements for optimization
• Troubleshoot and resolve system issues to maintain business continuity
• Collaborate with business and IT teams to align systems with business requirements
• Assist in designing and implementing system enhancements and contribute to developing operational strategies to improve system reliability
• Make decisions on day-to-day operational issues and recommend system improvements while working under the guidance of senior team members for complex decision-making

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations​.

HOW YOU CAN THRIVE AT ALCON:

Opportunity to work with a leading global medical device company

Collaborate with a diverse and talented team in a supportive work environment

Competitive compensation package and comprehensive benefits

Continuous learning and development opportunities

Alcon Careers
See your impact at alcon.com/careers

  

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