Sr. Associate, nCino Product Owner
First National Bank of Omaha
**At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.**
**Our Modern, Flexible Workplace:**
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!
It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.
**Summary of the Job:**
The nCino Product Owner at First National Bank of Omaha (FNBO) is responsible for managing, optimizing, and expanding the bank's nCino platform implementation in addition to oversight of complementary platforms or applications associated with Business Lending. The platform primarily serves commercial and small business lending operations with potential for additional lending lines. The specialist works end-to end, handling discovery and delivery across the platform and serving as the primary liaison between business stakeholders, IT teams, and the nCino vendor to ensure the platform effectively supports FNBO's lending strategy and operational goals.
**About This Role:**
**Platform Strategy & Management**
+ Define and execute the nCino platform strategy focusing on developing reusable components across lending workflows
+ Create a strategic roadmap for nCino implementations and enhancements aligned with FNBO's business objectives and investment class expectations
+ Ensure platform performance, stability, and scalability across all lending operations
**Agile Leadership & Development**
+ Active participant and/or leader in all agile ceremonies
+ Develop and maintain the product backlog with properly prioritized user stories and clear, testable acceptance criteria
+ Collaborate closely with nCino developers, administrators, and cross-functional team members
**Stakeholder Management**
+ Guide and align stakeholders in clarifying the problem to be solved, deliverables, and measurable success outcomes to ensure delivery of value
+ Use systems and business knowledge to plan and scope initiatives to help accountable leaders make informed decisions about which initiatives to prioritize and how to sequence
+ Translate business needs into technical requirements
+ Communicate platform capabilities, limitations, and roadmap to executive leadership
+ Build consensus among competing priorities and facilitate trade-off discussions
+ Conduct user research and leverage insights to validate decisions and drive improvements
**Vendor Management**
+ Serve as primary point of contact with nCino representatives and supported applications
+ Negotiate contracts, service level agreements, and implementation timelines in partnership with Product and IT leaders, and Enterprise Sourcing resources
+ Stay current with nCino product roadmap and upcoming features
+ Evaluate and implement product updates and new features, and drive continuous improvement of supported applications
+ Understand the competitive landscape and perform analysis as needed
+ Advocate for FNBO's needs and requirements in vendor product development
**Performance & Analytics**
+ Define and track key performance indicators for lending workflows in nCino
+ Partner to utilizedashboards to monitor system performance and user adoption
+ Analyze usage patterns to identify opportunities for platform optimization
+ Measure and report on business impact and ROI of investments
+ Use data to drive decision-making around future enhancements
**The Ideal Candidate for This Role:**
**Required:**
+ 4-6 years of demonstratedexperience with nCino, other loan origination systems, or lending technology
+ Experience leading agile development teams and product lifecycles
+ Excellent stakeholder management and communication across all organizational levels
+ Experience managing vendor relationships and contracts
+ Ability to translate complex technical concepts for non-technical audiences
+ Occasional travel to Omaha, NE if not located in Omaha
**Desired:**
+ Banking industry experience, especially in commercial or small business lending
+ Understanding of regulatory requirements affecting lending operations
+ Certifications in Scrum, nCino, and/or Salesforce
+ Knowledge of Salesforce platform fundamentals
+ Knowledge of data analytics and performance measurement
+ Apply modern technology architectural concepts and tools effectively
+ Strong working knowledge of FNBO systems
**The right candidate for this role: **
+ Demonstrates strongknowledge of commercial and consumer lending processes
+ Apply modern architectural concepts and tools effectively
+ Bring proven experience implementing agile methodologies
+ Communicate and lead confidently across all organizational levels
+ Thrive in our fast-paced, dynamic environment
+ Show exceptional initiative and strong work ethic
+ Embody integrity and foster respectful collaboration
**Compensation:**
Compensation range (base pay): $80,061.00-$132,099.00
_This role may have a specific starting pay within this range._
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
**Benefits Overview:**
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
+ Medical, Dental, Vision Insurance
+ 401k, With Matching Contributions
+ Time Off Programs
+ Health Savings Account (HSA)/Dependent Care
+ Employee Banking
+ Growth Opportunities
+ Tuition Assistance
+ Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20251095
**Equal Opportunity & Belonging:**
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.
Learn more here. (https://www.fnbo.com/careers/belonging)
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster.pdf) to download **'EEO is The Law' Self-Print Poster**
Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_federal\_contractors.pdf) to download **'EEO is The Law' Supplement for Federal Contractors**
Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_gina\_supplement.pdf) to download **'EEO is The Law' GINA Supplement**
**FNBO is an Equal** **Opportunity/Affirmative** **Action/Veterans/Disability** **Employer - Member FDIC**
**FNBO follows federal law regarding the use of marijuana** _(this applies to all non-California applicants)_
**Application Deadline:**
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Confirm your E-mail: Send Email
All Jobs from First National Bank of Omaha