Delivery Manager

Qualification:

B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BE

Responsibility:

Business / Customer • Understand and articulate complex problems related to the specific technology. • Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations Support presales and create marketing collateral such case studies and capability deck. • Capture and present project’s capabilities to prospective clients in a way that highlights the unique selling proposition of Cognizant solutions. • Interface with community network to retain technology competitiveness. • Work with the client team to address escalations. • Implement change requests and engineering tasks. • Lead the technical discussions in customer governance calls. • Interact with the user / customer / first level management. Project / Process. • Handle specific technologies within projects. • Contribute to HLD, LLD, Implementation and test plans. • Participate in technical audits. • Identify opportunities for automation, standardization and stabilization of environment. • Understand technical requirement and translate into design. • Lead TIP initiatives and coordinate with CoE for the implementation of the same. • Prepare/update/review run books/SOP/knowledge articles on specific technology areas. • Plan Prepare and execute change process and change implementation and standardize the change process.

• Contribution to reducing COD by performing the following:

• Left shift,. • Identifying and driving the CSI and automation initiatives. • Prepare templates, checklist and guidelines on Due diligence, Transitions and KT. People / Team. • Enabling the L1/L2 team members to enhance their skill sets. • Deliver technology training through Academy and/or within project group for technologies/ tools. • Participate in recruitment and act as a buddy to new hires. • Proactively support team building and on boarding efforts via mentoring contributions. • Contribute to knowledge management activities by creating case studies, technical artifacts, and reference architectures related to your technical domain.

Must Have Skills

Cisco DNACisco ISEWireless Networking - CiscoSwitching & Routing CiscoNetwork Routing

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.