Senior Auto Claims Examiner holds the responsibility of effectively handling and managing auto claims, with a specific focus on supporting our total loss team. They ensure accurate claim assessment, fair settlements, and exceptional customer service throughout the claims process.

Job Responsibilities:

Ensuring the delivery of timely and superior customer service through the daily total loss claims handling. Ensuring adherence to salvage requirements per state guidelines & effectively manage the negotiations of upfront storage fees and rental expenses. Effectively investigating claims, reserving evaluation and resolution of claims Effectively control the use, work product and expenses of outside vendors Develop and maintain strong business relationships with internal and external customers Actively participate in committees and task force projects.

Knowledge, Skills and Abilities:

High level of expertise in all aspects of claims adjusting to include total loss handling and total loss salvage/compliance requirements. Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations.Ability to work effectively with a wide variety of people.An aptitude for evaluating, analyzing, and interpreting information.Excellent verbal and written communication skills.An ability to work well in teams.Innovative thinker with ability to multi-task.

QUALIFICATIONS

Bachelor’s degree or equivalent experienceMinimum 3-4 years of insurance claims experienceComprehensive understanding of Auto clam handling Current adjuster license in all states preferred; willing to obtain additional state licensure.