We're a hard-working team of tech enthusiasts and professionals on a mission to reshape the future. We've got everything from pioneering projects that challenge your skills to an encouraging and inclusive work environment that fuels your growth. Plus, we offer unparalleled opportunities for professional development, empowering you to stay at the forefront of the ever-evolving tech landscape.
We are on the look-out for a seasoned Senior Business Analyst to join our team. The Business Analyst provides business teams with a high quality and consistent level of proactive and professional IT service, in an effort to maintain the technology needs that run their businesses. You will work to create and maintain positive business relationships that bolster open communication, reliability, trust, and service loyalty. The work in the Program will be varied and complex, requiring initiative and judgment.
This opportunity requires that the candidate work onsite in our office located in the Fort Lauderdale area, FL.
• Document business and system processes and business requirements
• Build and maintain relationships with corporate stakeholders
• Study, understand and document User Stories, business processes, non-functional requirements, system capabilities, customization, integration, process design and system implementations
• Perform requirements gathering / clarifications with technical team, leveraging agile techniques
• Collaborate with external and internal stakeholders and vendors to analyze business needs and work with teams on solutions
• Work with implementation partners to ensure a smooth project / product teams go live(s)
• Lead assigned initiatives. Communicate status, issues or risks to management and stakeholders.
• Collaborate with technology teams, business teams, vendors and subject matter experts to perform daily activities
• Serve as the conduit between the business partners and the technical team through triage, research, requirements, testing, and support
• Be accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC)
• Cross-training to learn applications across the assigned Business Unit application portfolio
• Learn the processes and tools needed to perform the role effectively
• Accountable for managing and delivering the support requests for assigned Business Unit and related requests. This includes the planning, troubleshooting, solving, and communicating of a variety of requests, incidents, and problems independently within multiple areas.
• Identify the business impact of system issues and facilitate communication as appropriate to stakeholders
• Perform rotating on-call responsibilities
• Engage and communicate with senior management as appropriate
• 5+ years as Business Analyst working on projects or product teams; leveraging different methodologies·
• Experience with end-to-end implementation projects including design, configuration, testing, training, cutover & reporting·
• Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement·
• Experience with Software and Systems development life cycle·
• Ability to produce Business Requirements/User Stories and working knowledge of working with QA Resources in coming up with the test cases·
• Ability to produce SOP documents and be a change agent in getting those produced SOPs adopted by Business and IT Users·
• Be willing to participate in On-call rotation and perform validation of applications· Leading the triage of Issue resolution and communicate effectively with both Business and IT teams·
• Maintaining a calming demeanor in fast moving situations· Excellent interpersonal, verbal and written communication skills along with great presentation skills· Effective listener and good analytical skills·
• Certifications like CBAP etc. preferred
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,500 - $195,200.
CGI anticipates accepting applications for this position through December 31, 2024.
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At CGI we call our professionals “partners” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.
• Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.