Sr. Business Control Specialist Charlotte, North Carolina;New York, New York; Miami, Florida; Chicago, Illinois; Scranton, Pennsylvania; Atlanta, Georgia **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** - Support the design and effectiveness of the risk and control environment to support Global Payments Solutions (GPS) and ensure adherence to enterprise-wide standards. - Support GPS business segments to ensure consistent Single Process Inventory (SPI) documentation as guided by the Process Management Policies and Standards. - Ensure accurate documentation of SPI processes, risks, controls, and metrics in system of record, ORCIT - Key Measures. - Perform QA Reviews of the SPI data elements to ensure adherence to Process Management Policies and Standards. - Coach / Train associates in the SPI requirements and the Process Owner Portal (POP) application to enhance user knowledge. - Support GPS business segments in Enterprise SPI Remediations associated open issues and updates to enterprise-wide standards. - Support Management Controls Committee (MCC) disposition and remediation of action items. - Support SPI reporting reqiurements for Global Payment Solutions and Leadership Forums. - Assist business segments and process owners by facilitating meetings and information sharing between key stakeholders, business control partners and Compliance / Operational Risk. - Support centralized tracking of requests, compile required documentation, and review details to ensure accuracy prior to submission. - Develop and manage strong relationships with the SPI Process Owners and FLU Risk Leads, GPS Business Controls, and GC&OR partners ensuring partnership on all deliverables. - Work closely with the GPS SPI Business Control Team to support business segments in SPI **Required skills: "Must" have these skills to be minimally qualified** - 3 - 5+ years Business Control or Front Line Unit experience in supporting the Risk Framework. - Knoweldge of the Single Process Inventory (SPI), Process Owner Portal (POP), and/or ORCIT - Key Measures. - Proficient in Microsoft Office (Excel, PowerPoint, Word). - Strong ability to communicate (written and verbal) with internal and external partners. - Proven analytical, logical reasoning and problem solving skills - Ability to multi-task, set goals/prioritize and meet deliverables in a fast-paced environment. - Detail oriented with analytical, process, and organizational skills. - Able to work in a team environment as well as independently - Ensure adherence to Bank of America Risk Framework, regulations, policies, standards and procedures. - Adapts to a dynamic work environment with multiple priorities - Ability to learn new systems quickly, problem solving, and organizational skills Degree preferred or related work experience **Desired skills:** - Knowledge in following Policies/Standards: 1) Process Management Risk Standard, 2) Global Compliance and Operational Risk Metrics - Enterprise Policy, 3) Product Standards. - Knowledge in Management Controls Committee (MCC). - Project Management skills. - Ability to extract data using a variety of tools. - Reporting Skills - Advanced Excel (Macros, Pivot Tables, etc. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.