The Business Manager is the relationship owner for Fulfillment Technologies and Robotics (FTR), Contract Manufacturing & Supply Chain Services suppliers. A diverse portfolio of global and regional suppliers including contract manufacturers, original design manufacturers, and integrators. The Supply Chain services vary from manufacturing, integration, assembly and kitting, procurement, inventory management, forward and reverse logistics as well as design of different types of products from custom electronic assemblies to large integrated systems.
In this capacity the Business Manager has the responsibility to:
• Lead the sourcing, selection, contract negotiation and management of one or more suppliers in alignment with the overarching supply chain strategy. Ensure a competitive sourcing environment leading to continuous improvement in engineering and logistics services, delivery, cost, quality, inventory mgt, capacity/flexibility, business and contract mgt, and social responsibility.
• Lead the commercial and contractual aspects of the relationship and drive multifunctional teams relative to suppliers’ involvement.
• Lead the supplier performance management and cross-functional recurrent business reviews.
• Actively engage with Product Development teams, Engineering, Internal Manufacturing, Supplier Quality, Finance, Tech Deployment, Worldwide Operations and other Supply Chain Team like Procurement, Sourcing, and Logistics in different product lines to achieve the programmatic objectives.
• Collaborate with engineering, and program teams in different stages of product development heavy emphasis on new product introduction (NPI) to scale global deployment. Ensuring the sourcing strategies meet the technical capabilities, cost, schedule, and business objectives.


Key job responsibilities
The Business Manager’s primary objective is to maximize value and returns for the company through effective supplier management. This role involves navigating complex dynamics between FTR and its suppliers, advocating for supplier interests while critically assessing their performance. Success hinges on fostering collaborative, long-term relationships with a comprehensive business perspective.

Key responsibilities include:

Technical Expertise: Understanding supplier capabilities and fulfillment technologies, driving continuous improvement to ensure Amazon content aligns with customer needs.

Negotiation Skills: Leading commercial discussions to secure favorable contract terms with skilled suppliers, exercising judgment to address issues and implement changes effectively.

Contract Management: Ensuring compliance with contracts and renegotiating for benefits, focusing on protecting Amazon’s interests in areas like intellectual property and confidentiality to support successful launches.

Financial Oversight: Managing contracts, pricing, and claims, requiring strong negotiation abilities.

Relationship Building: Engaging and influencing both suppliers and FTR stakeholders at all organizational levels, often under pressure. The role demands strong business acumen, emotional intelligence, and the ability to present compelling business cases.