Combined Insurance, a Chubb Company, is seeking a Sr. Business Systems Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary 

Reporting to the Director of Product Implementation, this senior level position is fully proficient and executes most responsibilities under indirect to general supervision. Plays a major role to support the operationalization of Combined Products in both new and legacy environments by developing key product requirements.

Responsibilities 

Develops and communicates product requirements with key stakeholders to be shared with process and technology partners. Trains and assists junior staff and troubleshoots issues referred upward or downward for a large portion of the job.  Leads Production Support Triage process and helps to do initial triage on issues.  May work on assignments in multiple business or technical areas, applying technical depth and breadth of knowledge.  Consistently demonstrates initiative and is relied on to be proactive in identifying and communicating needs.  Applies a seasoned technical/specialized understanding of methods, techniques, operations, resources, goals, practices, and long-term strategic business context to gather and develop requirements documentation, test case documentation and test case execution with minimal business interaction. Demonstrates initiative, creativity, and reliability in applying advanced concepts, and may independently lead a simple, small term project or assist with and coordinate a portion of a large, complex, or high impact project.  Exercises effective interpersonal, communication, training, and problem-solving skills to optimize team performance.

Competencies 

Communication - Expert Problem-Solving - Advanced Collaboration & Facilitation - Advanced Analytical Thinking - Expert Systems Thinking - Advanced Requirements Gathering - Expert Testing - Expert Change Management – Advanced Project Management - Intermediate Insurance Rating - Advanced

Skills

Advanced with the use of company systems Robust understanding of Combined’s product offering Ability to learn and adapt quickly to new technology, processes, and procedures Ability to prioritize and handle multiple activities and tasks simultaneously with no oversight Has experience working with manual raters Proven track record in meeting stated deadlines and milestones Demonstrated ability to complete tasks accurately and completely Analytical and problem resolution skills Can work independently, but with the ability to collaborate with others when needed Detail oriented and highly organized Advanced Microsoft Office skills (Word, Excel, Outlook, etc.) Raters are currently done in Excel

Education and Experience 

Insurance industry experience and Business Analyst experience required Bachelor’s Degree and / or 5-7 years of related experience  Advanced expertise in MS Office (Outlook, Excel, Word, PowerPoint) Demonstrated knowledge of Agile and Waterfall methodologies