ü Manage goods throughout the quoting/purchasing/receiving/shipping process.

ü Handle inquiries from customers.

ü Obtain quotations based on customers’ request.

ü Maintain accurate records related to purchases.

ü Issue purchase orders.

ü Confirm the accuracy of all data.

ü Solve customers’ claims with the support from superiors.

ü Gather the data about suppliers when necessary.

ü Make suggestions to both customers and internally for the improvement.

ü Communicate with suppliers and customers and keep good relationship.

2. Primary Responsibilities and Duties

ü Purchases aircraft parts and other merchandise from established suppliers based on customers’ requirements, prices and availability of the product in order to fill customer needs.

ü Completes appropriate process for each purchase (purchase order, other documentation, etc.). Acquires product that will best serve needs of customer and checks with Manager to ensure price, quality and delivery schedule are best available.

ü Communicates with customers seeking to purchase aircraft parts and equipment. Provides price quotes, takes purchase orders, establishes delivery lead times and discusses mitigating circumstances which might impact delivery. Follows up on special requests or other pre-delivery questions.

ü Seeks best and most efficient shipping and routing methods, and makes arrangements for expediting delivery of parts when necessary, all with customer service as the driving force. Researches and tracks invoicing and shipping documentation from suppliers.

ü Prepares appropriate invoicing and shipping documentation for customers when goods are “ready to ship.”

ü Meets with vendors periodically to view new products, discuss pricing and/or delivery schedules and problems, establish professional relationships and keep communication lines open.

ü Prepares and processes necessary documentation, such as repair orders, airway bill and manifest for outgoing part(s) either to repair facility or to customer on “as needed” basis. Informs customer of any repair and authorizes repairs if costs are within pre-determined limits. Communicates all extraordinary repair charges to customer for discussion and/or approval.

ü Coordinates flow of work within area of expertise. Distributes work and answers inquiries. Assists other buyers in resolving problems.

ü Confers with manager to determine progress of work and keep apprised of status of section. Makes suggestions to improve work procedures for better efficiency.

ü Provides training to new staff and training to staff for new procedures.

ü Performs Buyer's duties as necessary to ensure work is completed.