Austin, TX, US
18 hours ago
Sr. Certifications Manager, AB Socially Responsible Purchasing
Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible.

We are looking for an experienced sales/program/project manager to own our Seller Certifications sales motion and programs, helping to accelerate GMS by optimizing the 3P seller experience, strategizing customer selection needs, and managing special projects surrounding certifications. This role will partner closely with several cross-functional teams across the Amazon Business, Consumer, and Customer teams to pull in requirements and help define the future of ABs certifications program.

This role can be based in Seattle, Austin, or HQ2. This is not a remote opportunity at this time.

Key job responsibilities
• Drive internal process improvements helping to accelerate adoptions and renewals of seller certifications.
• Dotted line management of two people in Costa Rica.
• Manage Customer compliance by ingesting Customer team requirements and implementing certification, reporting, and solutions to unlock spend.
• Work with selection and pricing data to identify and push projects targeting managed sellers
• Assist with special projects including targeted certified seller onboarding.
• Coordinate with sister teams (US Business Accelerator, Seller Reps, etc.) to target sellers for certification projects (Buy local, Black owned seller expirations, certification sprints).
• Own Seller Certifications for our sales teams by generating materials (Wiki, SOP, talking points) and leading trainings to help scale seller certification efforts.
• Ability to manipulate large datasets, SQL skills, and intermediate/advanced excel skills.
• Participate in occasional external trainings and attend conferences targeting specific seller groups.
• Identify customer and seller experience gaps and advocate to get requirements on technical roadmaps with Product teams.
• Participate in internal business reviews, leading the commentary with data.

About the team
The AB Socially Responsible Purchasing (ABSRP) team is driving growth for our sellers to support our enterprise customers across industries who are increasingly focused on purchasing responsibly, driven by CSR/ESG goals and mandates to support local businesses, diverse suppliers, and sustainable economies. We relentlessly innovate across a broad spectrum of functions including expanding our selection, removing friction in the customer and seller experience, and providing exceptional convenience. We are disrupting the status quo by delivering new, efficient initiatives to grow small, diverse, sustainable, and local sellers.
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