Description We are offering a contract to permanent employment opportunity for a Sr. Collections Specialist in Honolulu, Hawaii. This role is primarily focused on ensuring efficient and timely collection of all assigned premium receivables in accordance with established policies and procedures, along with providing outstanding customer service to all customers. In you are interested in this role, please call us at 808-531-8056. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities: • Ensure the completion of monthly bank statement reconciliation the next business day after month-end closing. • Conduct research and reconciliation of Unassigned Cash and Commission Payable. • Take responsibility for collection and follow-up on payment for assigned premium receivables. • Regularly review accounts receivable aging and other monthly reports to ensure compliance, accurate and timely collections. • Respond to customer inquiries related to billing or account maintenance within 24 hours. • Collaborate with the Premium Audit team on non-productive audits and/or the audit revision process. • Take the lead on specific projects or duties as assigned by the Manager. • Provide mentorship to Associate and Specialist roles. • Collaborate with Digital, Robotics, and IT teams on the development and testing of new functionality. • Assist the Manager with updating and documenting workflow processes and changes. Requirements • Proficiency in Accounting Software Systems • Extensive experience with Accounts Receivable (AR) • Ability to efficiently manage answering inbound calls • Familiarity with billing functions • Experience in claim administration • Understanding of collection processes • Proven track record in collections • Experience in collections management • Expertise in billing collection Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .