Gartner is searching for a Senior Manager to work on Gartner’s global conferences.  As Senior Manager, Production Experience & Marquee Content, you will be a team leader as well as lead multi-region planning, pre-production, and on-the-ground execution of multiple complex conference sessions and projects within Gartner’s Production Experience Center of Excellence.  In this role, the Senior Manager will provide customer-centric project management services and overall support at the highest level possible for our clients and presenters.  A successful candidate will thrive in a quick moving environment with keen attention-to-detail.  Strong understanding of live conference planning and conference project management is essential. Understanding of the Audio Visual function within conferences is a plus. The ideal candidate must have strong organizational skills, ability to work across multiple teams and cultures, impeccable communication skills, and be energetically driven to meet the needs of various teams and stakeholders.

What you will do:

Senior Project Management of Keynote and other Marquee Content Sessions:

Support the project management and localization for the delivery of Gartner’s highest level keynote sessions by partnering and collaborating with internal stakeholders in Conferences and Research & Advisory as well as external vendors across multiple Conference portfoliosEstablish a deep understanding of Production Experience & Marquee Content initiatives, goals and objectives to be able to implement them in APAC, India & Japan which will allow them to operate in a more globally consistent manner to the best of our regional/cultural abilitiesCreate strong partnerships and communication with APAC, India & Japan logistics and program management teamsSupport and contribute feedback on the creation of best practices to support live conference production planning processes, budget management and contingency planningPartner with budget lead to continually analyze the overall health of our production budgets to be able to suggest in-region production upleveling where availableOwn the APAC, Japan and India in-region vendor relationships by hosting kick offs, sharing key initiatives and conducting debriefs throughout the yearSchedule, lead and participate in pre-event and onsite global meetings, which may be out of standard operating hours at timesPrepare routine correspondence and forms, such as internal and external briefing documents, logistics arrangements, on-site expectations, script management instructions and others as neededCoordinate pre-event and on-site logistics including rehearsal scheduling, rehearsal logistics, AV setups, crew catering, and other on-site activities as requiredWork with portfolio lead to meticulously track and prepare versions of scripts and graphics for delivery at Conferences within region (APAC/Japan/India)Manage and communicate with internal and external partners such as AV agencies, creative agencies, speaker/performance coaches, freelancers, writers, etc.Effectively engage at every level of the organization and across multiple departmentsGuide key stakeholders through the entire production process and become their trusted partnerEnsure the content produced meets the needs of the key stakeholdersParticipate in and lead virtual and onsite rehearsals with key stakeholders, including C-Level management, which requires the ability to seamlessly partner and lead highly valuable relationshipsBe highly skilled in handling multiple complex and concurrent projectsThoroughly debrief and document completed conferences and projects while focusing on best practices for continuous growth and improvementSupport internal/corporate events periodically as the calendar permitsOversee and manage both APAC & India region team membersHost weekly 1:1s to understand your team’s status and provide necessary support, guidance and leadership where needed

Project Management of Production Assets:

Support roll out and ensure accurate use of production projects, such as video assets, presentation graphics, scenic development, etc. in partnership with external partners and vendorsLead in-region scenic development based on approved global scenic lookUnderstand and uphold Gartner’s brand with all assets created, which includes managing creative partners and vendors accordinglyCollaborate with internal/external partners and vendors on the production and proper use of localized visual assetsCommunicate with stakeholders globally and confirm requirements for all onsite delivery assets including staging, scenic, graphics, audio, animation, and all creative media components

Budget and Timeline Management:

Meticulously track the budget and expenses by collecting and reviewing vendor invoicesPropose areas for investment and communicate globally with internal and external partners on financial decisionsCreate and manage production schedule and key milestones, while knowing how and when to flag and at-risk milestones

What will be expected:

High scores from clients on keynote sessions in each regionFlawless client experience – continual understanding of attendees’ key priorities and map back to those metricsBuild and maintain excellent working relationships – internally and externallyAchievement of financial objectivesEngagement and effective management of suppliers/global partnersExceptional operational efficiency

What you will need:

Bachelor’s degree or equivalent preferred7+ Years Event Management experience, preference for AV/Production experienceEffective project management, budget, team and time management skillsEnd to end understanding of live conference production and creative content creation desirableCollaborative with strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partnersClient focused - superior customer service skillsGlobal experience preferred - APAC and Japan specifically (India a plus)Excellent communication and presentation skillsStrategic thinker, self-motivated, and solution orientedPassionate, curious, creative and innovativeWillingness to travel globally - attend Gartner Conferences to lead operational requirements (roughly 6 – 10 on-site roles per year)

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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Job Requisition ID:92769

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