We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

​As a member of CIBC’s Employee Technology Services team, you will play a pivotal role in the planning and execution of critical projects that enhance our operational capabilities. As a Sr. Consultant, CIBC Square Operations, you will monitor and manage all aspects of service delivery related to CIBC Square operations, with a focus on continuous improvement and innovation.  Collaborate with cross-functional teams to advocate for the adoption of new technologies and processes that enhance operational effectiveness.  Examples of some initiatives that you might be involved with.  Planning and execution of the refresh strategy for employee technology ensuring that all updates align with organizational goals and enhance operational efficiency,  refresh planning and initiation, redesign efforts to facilitate the integration of Labs into CIBC Square, facilitate knowledge development and transfer as part of the transition to ongoing operations, Incident Management Support.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed 

Leadership & Communication– Collaborate with senior leaders across the company and make informed recommendations to enhance our employee focused solutions. Weigh business needs against technology offerings, security concerns, accessibility and provide recommendations to improve the user experience, which are practical and achievable. Advocate to various levels of management of technology and business where our strategy impacts their decision-making processes.  Governance– Proactively contribute to governance initiatives in the development of company policies, audit requirements, standards, and guidelines. Provide guidance to technological and business oriented clients within and outside your own department.  Employee Engagement – Focus on employee experience and connect with people and teams to ensure CIBC Square is a great place to work. You will deliver trusted advice and technology solutions to meet employee needs.Relationship Management – Maintain relationships with business management to identify technology needs to support the CIBC Campus and align application services to support those needs. Establish and maintain stakeholder, client and senior management relationships. Deliver with speed: You can manage multiple priorities at the same time and iterate effectively, with minimal oversight. You understand and support agile and waterfall methodologies, innovative thinking and ensure we’re delivering on time, within scope and budget, and are future-proofed.

Who You Are 

You can demonstrate experience in design, implementation and support of employee technologies (audio visual, network, print etc.) You deliver results in a matrix environment where they may not have direct influence on project resources. You must have previous experience establishing and maintaining stakeholder and sponsor relationships and you have experience in integration projects and keen interest in architecture and high level design.Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.  You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.  Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.  

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Client Service, Facilitation, Service Standards, Strategic Objectives, Taking Initiative, Technical Leadership, Technology Implementations, Technology Operations, Work Collaboratively