We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** You’ll join CIBC's Intelligent Automation Center of Excellence and will be part of an innovative team that drives CIBC's digital transformation and delivers automations to make our bank more efficient. You will be encouraged and empowered to implement radically simple solutions, and you’ll work with a dynamic team that’s keen on sharing their knowledge with you. As a Senior Manager you will provide specialized advice and consultation in the research, analysis and coordination of activities related to process automation through the application of Desktop Automation and Robotic Process Automation. You will head process innovation initiatives that simplify processes, increase client focus and promote innovation. You will partner with business units to assess, plan, co-ordinate and deliver automation roadmaps and associated operating models. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How You’ll Succeed** + **Leadership –** You have experience leading process engineering or automation initiatives. You can identify and work to remove barriers that slow or prevent process and productivity improvements that lead to an improved client experience and profitable revenue growth. You are familiar with the banking environment and can navigate the organization to inspire change. + **Problem solving –** You can develop imaginative solutions and approach situations, problems and opportunities from various angles. You have experience planning, supporting and providing training and coaching in process engineering and other improvement methodologies to executives, process owners, process engineers, associates and others. + **Task achievement –** You have experience guiding and tracking projects to successful completion. You can provide management with project status updates, feedback and appropriate reporting on key process-focused goals. + **Interpersonal Relations –** You have effective communication skills and can communicate clearly and concisely to all levels of the organization. You can develop various strategies to convince others and build support for process improvement recommendations. **Who You Are** + **You can demonstrate experience in** Six Sigma or Lean manufacturing concepts and process engineering or a business-related function such as business analysis, operations, strategy development, organizational design, or information technology. It is an asset if you have experience with automation, Power Platform, PEGA, BluePrism, UiPath, or any automation software. + **You can demonstrate experience in** strategic planning, project delivery and benefit measurement in cross-organizational business cases and process automation. You advocate for improving efficiencies in the organization and are passionate about developing and implementing solutions to operational business problems. + **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. + **You are a bold and authentic leader.** You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams. + **You give meaning to data.** You enjoy investigating complex problems and making sense of information. You can communicate detailed information in an effective way. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **You’re a certified professional.** You have completed Six Sigma Green Belt or Black Belt training. + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. + We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. *Subject to program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Expected End Date** 2025-02-28 **Job Location** Toronto-81 Bay, 19th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Automation Software, Automation Technology At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.