As a Customer Delivery Architect, you will contribute to shape transformational projects with our key customers by forming strategical relationships. You will partner with senior executives, dive deep into their business objectives and develop new products using the latest advancements in cloud technology.

In this role you will have a lot of freedom to guide the customer as per their best business’ interest. You will help with building a team, and developing a roadmap and guiding customers through each stage of their transformation journey working together with our various services teams and sales organisation. Running pre-sales architectural discussions and design workshops with customers will help you to understand customer’s technical requirements deeply and translate it into a compelling business case.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.



Key job responsibilities
• As a key member of the Account and Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, evangelising complex, advanced data analytics solutions on the AWS platform;
• In partnership with the ProServe leadership and account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS in conjunction with Professional Services engagements;
• Ensure success by unlocking the value of data and analytics services on the AWS platform;
• In partnership with the Account/ProServe team, formulate and execute upon agreed customer strategy;
• Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud;
• Capture and share best-practice knowledge, sales and delivery content amongst the AWS ProServe CDA and technical community;
• Author or otherwise contribute to AWS customer-facing publications such as whitepapers;
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates;
• Act as a technical liaison between Customers, Account teams, ProServe and support.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.