Sr. Digital & Tech Manager- Compliance Job ID 184904 Posted 28-Jan-2025 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Redmond - Washington - United States of America About the role Directly oversees a team to technology professionals and projects focusing on information systems activities, including design, development and administration of applications or operation of voice, network, server, and desktop environments. Manages multiple projects or initiatives. Assists in the development of information system strategies. Proactively identifies areas for improvement and initiates the appropriate action What you'll do + Manages, coaches, and trains a team of Digital & Technology staff and oversees multiple projects. + Documents procedures and standards. Identifies where procedures are not aligned with CBRE or audit standard controls. + Provides tiered & technology support for end users. Troubleshoots technical problems such as application performance issues or network connectivity problems. Gathers and reports on support metrics in order to identity trends that warrant attention + Supports and maintains applications, networks, and devices. Works With vendors to deliver updates, resolve issues, and manage the product lifecycles. + Researches and designs application development, infrastructure, or service standards. + Serves as the digital & technology liaison for the area of responsibility, primarily for internal clients. + Responsible for developing and executing multiple, simultaneous project plans. The scope of projects are small to large. + Oversees digital & technology work orders and service contracts and ensures issues are resolved, + Performs other duties as assigned. + Partner with the Information Security team to operationalize security controls and set adherence strategy for other teams within the organization. + Lead compliance audit processes and coordinate responses to client requests/policy changes. + Maintain the organization’s Compliance Catalog to track all systems, applications, tools, subscriptions, and dev/test/prod environments to ensure each resource has performed the mandated audits within specified timeframes. + Work with team to coordinate triage efforts for all compliance-related findings and scheduled maintenance. + Draft, revise, and manage the organization’s knowledge base for compliance documentation, training guides, and policy interpretation (i.e., best practices, recommendations). + Project intake, prioritization, management, and dispatch. + For all strategic initiatives with compliance components or deliverables, this role will provide PgM leadership to define the technology roadmap, understand technical dependencies, ensure compliance adherence, and validate the success metrics. + System administration (initial configuration, maintenance, compliance enforcement, and decommissioning). + Manage and gatekeep mission-critical Azure services/subscriptions and Power Platform environments. + Research the implications of inherited compliance policies and work with adjacent Technology teams to educate and empower the organization to maintain compliance standards. + Evaluate strategic solutions that leverage new and emerging technologies. Assist with process automation to improve organizational effectiveness and efficiency. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. + Identify, troubleshoot, and resolve day-to-day and complex issues which may or may not be evident in existing systems and processes What you'll need + To per-form this job successfully, an individual must be able to perform each essential duty satisfactorily. + The requirements listed below are representative to the knowledge, skill. and/or ability required, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Bachelors degree from four-year college or university and a minimum of six to ten years of related experience and/or training, including 2-3 years Of management level experience. + Experience setting strategy for a team in a large, enterprise environment with a global user base. + Ability to comprehend, analyze, and interpret the most complex business documents + Ability to respond effectively to the most sensitive issues. + Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired + Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures Ability to forecast and prepare Conducts financial business analysis including the preparation to reports + Ability to solve advanced problems and deal with a variety of options in complex situations. + Requires expel level analytical and quantitative skills with proven experience in developing strategic solutions tor a growing matrix-based mutt-Industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company Why CBRE? At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in. + CBRE named a Fortune’s Most Admired Real Estate Company Fourteen years in a row + CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U.S. federal government. + Named a World’s Most Ethical Company by Ethisphere for 11th consecutive year. + Ranked #3 on Barron’s Most Sustainable Company list CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Digital & Tech Manager- Compliance position is $120,000 annually and the maximum salary for the Sr. Digital & Tech Manager- Compliance position is $145,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)