**Position Summary:** Sonexus™ is seeking an experienced and strategic **Senior Director, Access and Patient Support (APS)** to join and support our growing organization. In this executive-level role, the Senior Director will provide visionary leadership to advance our patient services solutions and will be a key driver of strategy, innovation, and industry partnership with the mission of enabling more patients to gain access to life-changing specialty therapies. This role will be responsible for influencing and shaping the direction of our APS hub programs while building strong relationships with internal and external stakeholders, including senior executives and life sciences partners. The Senior Director will lead high-level strategic initiatives, guiding the development and execution of comprehensive strategies for a portfolio of client accounts and patient support hub programs. This position will focus on driving operational excellence, identifying and addressing industry challenges, and promoting innovation across our services. The Senior Director will serve as a thought leader and key influencer within the organization and the broader healthcare industry. This role will require close collaboration with cross-functional teams and senior leadership, ensuring alignment with the organization’s long-term goals. Key responsibilities include driving industry relations, spearheading business development efforts, providing executive influence across the enterprise, overseeing revenue and budget strategy, and advancing individual and team development at all levels of the APS organization. **Responsibilities:** + **Leadership and Strategy** : Partner with peers to develop and execute the strategic vision for the APS group, aligning it with the larger Sonexus organization’s goals. Provide strong leadership to the hub teams, fostering a culture of collaboration, innovation, and excellence. + **Lead, mentor and develop staff** ; build relationships across the enterprise to maintain and enhance employee engagement, retention, and culture. + **Operational Excellence** : Implement and maintain efficient and effective operational processes within the hub to ensure the seamless execution of patient access and support services. Continuously monitor and optimize performance metrics, ensuring high-quality service delivery and adherence to regulatory requirements. + **Performance Monitoring** : Develop and implement key performance indicators (KPIs) to track the hub's performance and regularly report progress to senior leadership. Identify areas for improvement and implement strategies to enhance operational efficiency and effectiveness. + **Thought Leadership** : Demonstrate advanced knowledge of the Patient Services hub market, larger pharma market access and healthcare industries. + **Financials** : Full P&L responsibility over their assigned APS programs, including budgeting, forecasting, and driving initiatives to provide sustained growth. + **Stakeholder Collaboration** : Foster strong partnerships with client cross-functional teams, including commercial, medical, legal, and regulatory departments, to ensure smooth coordination and alignment of patient access and support initiatives. Steward and foster relationships with Sonexus’ manufacturing clients, building their confidence in our ability to deliver desired results. + **Strategic Partnerships:** Partner with internal, client teams, and key partners to ensure successful delivery of tailored customer service to increase patient access to life-changing therapy, implementing strategies to increase speed to therapy, driving program adherence, and streamlining the patient journey. + **Program and Project leadership** : Manage cross-functional, highly matrixed teams; communicate regularly with internal teams. Facilitate and lead meetings with the management team to ensure timely completion of client deliverables and SLA adherence. + **Risk and Compliance Risk:** Proactively identify, assess, report on, and partner with leadership team to manage and mitigate key risks to hub success. + **Demonstrates growth mindset:** Willingness to embrace innovative approaches, culture change, business transformation methodologies, and respectfully challenging status quo to meet aggressive business targets and fostering rapid business transformation and growth. + Manage labor and non-labor budgets and expenses. + Key stakeholders in the development of APS department overall strategies and roadmap + Make decisions, often difficult and/or unpopular, which support and drive strategy; influence others to support the decision. **Qualifications:** + 10+ years preferred of patients support operations, customer service, insurance, reimbursement and/or account management experience in healthcare + Bachelor's degree preferred or equivalent experience in a related field + Knowledge of the specialty therapy product marketplace, health insurance reimbursement process, commercialization of pharmaceutical products, and life sciences hub experience a plus + Previous personnel/team management, including multiple layers of managers and people leaders + Demonstrated leadership and communication skills for both in-office and remote staff; organized and self-motivated + Knowledge and experience with operational excellence models, Total Quality Management (TQM), Lean Transformation preferred + High attention to detail and ability to detect inconsistencies + Strong project management skills + Understanding of the healthcare reimbursement and managed care + Excellent planning, budget forecasting, and executive presentation skills + Ability to travel 40% or as needed **What is expected of you and others at this level:** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships **Anticipated salary range:** $164,300 - $293,130 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/17/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)