Job Description

Job Summary
The Sr. ER Consultant is generally responsible for the following: Mitigating risk for the organization and creating capacity for people leaders in counseling and guiding them through complex employee issues; and Balancing both the need to mitigate risk and to positively impact the employee experience in addressing employee concerns and reaching fair and equitable solutions. Areas of primary responsibility include investigations, corrective action, coaching & counseling for people leaders, leaves of absence, accommodations, with responsibility to support and have the capability to handle reductions in force, EEOC responses and policy interpretation. Core competencies include ability to write and speak concisely, compassionately, and persuasively, strong listening skills, as well as conflict resolution, negotiation and mediation skills.
 

Knowledge/Skills/Abilities

• Identify and mitigate risk for the organization by managing employee relations issues and ensuring adherence to policies, practices as well as Molina's mission, vision and values.
• Utilize exceptional written communication skills to prepare appropriate documentation for each matter with discoverability in mind.
• Assess risk and resolve conflict through mediation.
• Track appropriate level of detail by case to ensure ability to identify trends through reporting and address recurring risk.
• Promote positive work environment & employee experience by yielding fair and equitable solutions for employees.
• Conduct investigations into alleged misconduct and workplace incivility, applying the appropriate amount of time and diligence based on the nature of the case and facts presented.
• Utilize the Employee Engagement Survey results to create solutions and a better employee experience within client group(s).
• Assist management in addressing employee issues, including but not limited to, corrective action, employee coaching, leaves of absence, accommodations, HR policy adherence.
• Assist management in preparing for difficult employee conversations, including creating talking points.
• Provides an overall strategic view of the employee relations issues facing management and conducts trend analysis and creates training to get in front of issues.
• Provide efficient, consistent and prompt consultative services, thereby creating capacity for people leaders.
• Mentors and leads Employee Relations Consultants by providing expertise and guidance on employee relations issues.
• Takes the lead on complex employee relations projects or initiatives. Partners with HRBP's, Legal, Compliance and other key stakeholders as appropriate.
 

Job Qualifications

Required Education
Bachelor's Degree or equivalent experience
 

Required Experience
5-7 years in Human Resources, counseling, social work, law, or reasonably comparable field.
 

Preferred Education
Master's Degree or J.D.
 

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.