Location Key Tower - 127 Public Square Business We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If you’re ready to be a part of our team, we encourage you to apply. Job Description Position Summary The Senior ER Specialist will play a crucial role in promoting a positive, fair, and compliant workplace environment across our organization. They will manage and resolve complex employee relations cases, conduct investigations, and ensure alignment with company policies, external regulations, and core values. Addtionally, they will partner cross-functionally with HR, Legal, and senior leadership to address employee concerns, support performance management, and foster an inclusive culture. The role will be empowered to recommend changes to the progressive discipline process and other related policies. They will be a data driven HR professional, using the case management system to report on trends, recommend new policies or practices, and inform on the training of leaders. Essential Job Functions Job Function #1:​ + Employee Relations Case Management. + Investigate workplace issues and concerns raised by associates including associate disputes, allegations of discrimination, harassment, retaliation, and other potential violations of company policies. + Exhibit sound judgment in recommending outcomes for investigations, ensuring fair and equitable treatment of all employees. + Partner with HR, Labor Relations, the Office of the General Counsel, and outside counsel on cases involving both union-represented and salaried employees. + Prepare, track, and maintain accurate documentation throughout the investigation process, developing and implementing comprehensive investigation plans to drive timely case closure. + Manage sensitive employee data and statements with utmost confidentiality. + Draft clear and concise investigation reports and maintain meticulous documentation. + An expert in crafting corrective actions, PIPs, and termination summaries, partners with leaders for the creation and storing of these documents. + Able to travel as necessary to support complex investigations. (75%) Job Function #2: + Trend Analysis and Proactive Recommendations. + Provide quarterly updates to HR and company leaders as necessary on ER trends. + Collaborate with HR Data Analytics to develop and maintain ER dashboard. (10%) Job Function #3: + HRBP and Training Collaboration. Training Delivery. + Partner with HRBP team and Learning Team to recommend trainings. + Deliver employee relations related trainings as needed. + Participate as SME in training development and delivery. (15%) Education Undergraduate (Bachelor) Degree in Human Resources, Psychology, Business Advanced (Master) Degree in Human Resources and/or Labor Relations Experience 5-7 Years of HR Generalist experience required 3-4 Years of employee relations, investigations, corrective action experience required SHRM-CP or PHR certification preferred Please note: 8-10 Years of relative work experience could offset minimum educational requirements Required Skills Written communication skills, both print and digital Presentation skills Project Management skills Microsoft Office - Excel Data Analysis Organized with strong attention to detail Training Delivery - Virtual and In-Person Great Incentives! Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: + Full benefits package + Generous paid time off + 401(k) with company match + Growth and advancement opportunities + Lucrative referral bonus program + Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?! Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace #LI-DG24 We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPMF At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 395 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.