Sr. Enrollment Services Representative
University of Rhode Island
Posting Details Position Information Posting Number CS02130 Job Title Sr. Enrollment Services Representative Position Number 005952 FTE FLSA Pay Rate $46,524 - $50,707 Salary Range Pay Grade Level Grade 316 Position Type Classified Civil Service Staff Union ESP-URI/NEARI (Educational Support Professionals) Status Calendar Year, Full-time, Permanent Restriction or Limitation Reason End Date of Restriction or Limitation Department Information Department Graduate School Contact(s) Jenna Visinho
Specialist, Talent Acquisition
Office of Human Resource Administration
80 Lower College Road
Kingston, RI 02881 Contact Phone/Extension 401-874-2317 Contact Email jvisinho@uri.edu Physical Demands Campus Location Kingston Building(s) Grant Funded Extension Contingent on Funding Date Extension Contingency Notes Duties and Responsibilities GENERAL STATEMENT OF DUTIES:
To provide high level Enrollment Services clerical support; to troubleshoot problems and resolve questions involving the Student Financial Aid, Registrar’s, and Bursar’s areas; provide information on a wide variety of Enrollment Services questions and subjects, including the maintenance of student financial and employment records; to receive and disburse currency and checks according to established procedure; to perform complex word processing and data entry functions using word processing, database and spreadsheet software.
SUPERVISION RECEIVED:
Works under the general supervision of a superior, with some latitude for the exercise of independent judgment; work is monitored, reviewed in process and upon completion for accuracy and adherence to desired objectives.
SUPERVISION EXERCISED:
As required, may supervise the work of a small group of Enrollment Services support staff.
ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:
To research and respond to Enrollment Services requests (both in-person and telephone), concerning, but not limited to, registration and records, student financial assistance and employment, billing and collections.
To collect payments, including checks for confirmation deposits, housing deposits and outside loans and scholarships.
To be responsible for the receiving, receipting and balancing of money and checks with accuracy and speed.
To record Enrollment Services transactions in books of original entry and to post to ledger accounts from receipt, disbursement, expense, and appropriation records according to established account classifications.
To reconcile Enrollment Services’ records with those of the University’s General Accounting Office and/or Grant and Research Accounting Office in order to assure complete agreement of records of disbursements receipts, outstanding orders, and balances.
To process transcript requests, payroll authorization forms, promissory notes, and verifications of enrollment.
To review financial aid applications for completeness, requesting missing information when necessary.
To respond to verbal, in-person and written requests, and troubleshoot and resolve problems directly related to Enrollment Services.
To disseminate information concerning fee schedules, payment plans, fee waivers, sanctions and refunds, and to assist in the dissemination of Enrollment Services printed materials and correspondence.
To perform complex word processing, database and spreadsheet functions. Required Qualifications
Days Off: Saturday & Sunday Posting Date 07/03/2025 Closing Date 07/12/2025 Special Instructions to Applicants Full-Time, 35 hrs., Calendar Year
A generous benefits package including a tuition waiver for CCRI, RIC, and URI for the successful candidate, spouse, and dependents (if applicable) based on current education. paid time off, paid state holidays, and a mandatory retirement plan are also available in addition to many other types of benefits.
To learn more about the benefits package, please visit: https://www.exploreemployeebenefits.ri.gov/
If you are a lateral transfer within esp-uri/neari, please contact Jenna Visinho in human resources at 874-2317 prior to applying for this position. All lateral transfers need to schedule an informational meeting prior to the application deadline date. If you are still interested in the position after the informational meeting, you must still apply on-line and submit the required documents prior to the application deadline date.
At the time of application applicants must produce a certificate of typing proficiency (not older than 18 months) for 40 wpm for 5 minutes.
If you do not currently possess a typing proficiency, the state is temporarily accepting an on-line proficiency. please go to https://www.typing.com/student/tests the certificate of proficiency must be for 40 wpm for 5 minutes and attached during this application process.
Lateral transfers and those current state employees in a classification already requiring such proficiency are exempt from this requirement.
The University of Rhode Island is an equal opportunity employer
This search process is subject to applicable bargaining unit agreements and procedures
The successful candidate will be subject to a pre-employment criminal background report paid for by the University.
Quicklink for Posting https://jobs.uri.edu/postings/15375 Applicant Documents Required Documents Resume Cover Letter/Letter of Application Certificate of Proficiency Optional Documents Supplemental Questions
Specialist, Talent Acquisition
Office of Human Resource Administration
80 Lower College Road
Kingston, RI 02881 Contact Phone/Extension 401-874-2317 Contact Email jvisinho@uri.edu Physical Demands Campus Location Kingston Building(s) Grant Funded Extension Contingent on Funding Date Extension Contingency Notes Duties and Responsibilities GENERAL STATEMENT OF DUTIES:
To provide high level Enrollment Services clerical support; to troubleshoot problems and resolve questions involving the Student Financial Aid, Registrar’s, and Bursar’s areas; provide information on a wide variety of Enrollment Services questions and subjects, including the maintenance of student financial and employment records; to receive and disburse currency and checks according to established procedure; to perform complex word processing and data entry functions using word processing, database and spreadsheet software.
SUPERVISION RECEIVED:
Works under the general supervision of a superior, with some latitude for the exercise of independent judgment; work is monitored, reviewed in process and upon completion for accuracy and adherence to desired objectives.
SUPERVISION EXERCISED:
As required, may supervise the work of a small group of Enrollment Services support staff.
ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:
To research and respond to Enrollment Services requests (both in-person and telephone), concerning, but not limited to, registration and records, student financial assistance and employment, billing and collections.
To collect payments, including checks for confirmation deposits, housing deposits and outside loans and scholarships.
To be responsible for the receiving, receipting and balancing of money and checks with accuracy and speed.
To record Enrollment Services transactions in books of original entry and to post to ledger accounts from receipt, disbursement, expense, and appropriation records according to established account classifications.
To reconcile Enrollment Services’ records with those of the University’s General Accounting Office and/or Grant and Research Accounting Office in order to assure complete agreement of records of disbursements receipts, outstanding orders, and balances.
To process transcript requests, payroll authorization forms, promissory notes, and verifications of enrollment.
To review financial aid applications for completeness, requesting missing information when necessary.
To respond to verbal, in-person and written requests, and troubleshoot and resolve problems directly related to Enrollment Services.
To disseminate information concerning fee schedules, payment plans, fee waivers, sanctions and refunds, and to assist in the dissemination of Enrollment Services printed materials and correspondence.
To perform complex word processing, database and spreadsheet functions. Required Qualifications
REQUIRED QUALIFICATIONS FOR APPOINTMENT:
KNOWLEDGE, SKILLS AND CAPACITIES:
A familiarity with the broad range of principles, practices and techniques associated with enrollment services and computer systems used to support enrollment services; a working knowledge of procedures and practices used in handling and accounting for the receipt and disbursement of monies; a working knowledge of the principles and practices of bookkeeping; ability to perform complex tabulations and arithmetical computations, to accurately count and disburse money, and to perform word processing, database and spreadsheet functions with speed and accuracy*; ability to deal courteously with customers.
EDUCATION AND EXPERIENCE:
EDUCATION: Such as may have been gained through: graduation from a senior high school, including or supplemented by completion of courses in commercial math; and
EXPERIENCE: Such as may have been gained through: employment involving enrollment services practices, including the procedures and practices used in handling and accounting for the receipt and disbursement of monies; customer service; and use of word processing, database and spreadsheet software.
OR: any combination of education and experience that shall be substantially equivalent to the above education and experience.
NOTE: 40 net WPM – 5 minutes
Days Off: Saturday & Sunday Posting Date 07/03/2025 Closing Date 07/12/2025 Special Instructions to Applicants Full-Time, 35 hrs., Calendar Year
A generous benefits package including a tuition waiver for CCRI, RIC, and URI for the successful candidate, spouse, and dependents (if applicable) based on current education. paid time off, paid state holidays, and a mandatory retirement plan are also available in addition to many other types of benefits.
To learn more about the benefits package, please visit: https://www.exploreemployeebenefits.ri.gov/
If you are a lateral transfer within esp-uri/neari, please contact Jenna Visinho in human resources at 874-2317 prior to applying for this position. All lateral transfers need to schedule an informational meeting prior to the application deadline date. If you are still interested in the position after the informational meeting, you must still apply on-line and submit the required documents prior to the application deadline date.
At the time of application applicants must produce a certificate of typing proficiency (not older than 18 months) for 40 wpm for 5 minutes.
If you do not currently possess a typing proficiency, the state is temporarily accepting an on-line proficiency. please go to https://www.typing.com/student/tests the certificate of proficiency must be for 40 wpm for 5 minutes and attached during this application process.
Lateral transfers and those current state employees in a classification already requiring such proficiency are exempt from this requirement.
The University of Rhode Island is an equal opportunity employer
This search process is subject to applicable bargaining unit agreements and procedures
The successful candidate will be subject to a pre-employment criminal background report paid for by the University.
Quicklink for Posting https://jobs.uri.edu/postings/15375 Applicant Documents Required Documents Resume Cover Letter/Letter of Application Certificate of Proficiency Optional Documents Supplemental Questions
Required fields are indicated with an asterisk (*).
* Are you currently a State employee WITHIN ESP-URI/NEARI? Yes No * Have you graduated from a senior high school or possess a GED? Yes No * Have you gained experience through employment involving ENROLLMENT SERVICES PRACTICES, including the procedures and practices used in handling and accounting for the receipt and disbursement of monies? Yes No * Are you currently a LATERAL TRANSFER (SAME CLASSIFICATION TITLE AS POSTING) WITHIN ESP-URI/NEARI OR WITHIN THE STATE OF RHODE ISLAND? IF YOU ARE NOT, do you currently possess a VALID TYPING CERTIFICATE OF PROFICIENCY from an acceptable agency within the State of Rhode Island? If you do not, the State of RI IS TEMPORARILY ACCEPTING ON-LINE TYPING PROFICIENCIES Please go to https://www.typing.com/student/tests This certificate of proficiency must be for 40 WPM FOR 5 MINUTES AND MUST BE ATTACHED AT THE TIME OF APPLICATION. I am currently a LATERAL TRANSFER(SAME CLASSIFICATION AT POSTING) WITHIN ESP-URI/NEARI OR WITHIN THE STATE OF RI I currently possess a VALID TYPING CERTIFICATE OF PROFICIENCY from an acceptable agency within the State of RI for 40 WPM for 5 MINUTES. Please attach at time of application.
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