This position is responsible for maintaining, monitoring and managing the existing Wintel Server and Production Applications operational infrastructure with a focus on Enterprise Applications (EA).
Skills: Windows 2003/2008 Server Operating Systems, Clustering, LAN/WAN protocols
Skills Matrix
Required Skills
# of Years Used
Year Last Used
Projects Used On
Knowledge of Microsoft Windows 2003 and Windows 2008 Server Operating Systems
Knowledge of Microsoft Clustering Services and other Highly available server methodologies
Knowledge of daily Windows server administration, including system stability, integrity, and troubleshooting
Proficient in installing, configuring and troubleshooting enterprise applications and middleware
Proficient in backup integrity and recovery coordination along with disaster preparedness planning
Advanced knowledge of LAN/WAN protocols including DHCP, DNS, WINS and TCP/IP applied in an enterprise environment utilized by servers in a multi-homed configuration
Advanced knowledge of networking including routing, subnetting and static/persistent routes
Knowledge of the relevant computer systems, applications and equipment to provide customer support of technical terminology, concepts and applications
Knowledge of relevant commonly-used concepts, best practices, and procedures
Knowledge of local and remote computer system diagnostic tools
Proficient with current versions of Microsoft Word, Excel, Access, and PowerPoint
BA/BS in related field OR equivalent years in college education and relevant experience such as enterprise server administration
Experience in systems administration OR MCSE/MCIPT certified and 3 years of relevant experience
Experience as a technical lead of an IT project team to include experience in supporting enterprise class application and middleware technologies
Preferred Skills
# of Years Used
Year Last Used
Projects Used On
Knowledge and understanding of ITIL
Insurance Industry experience
Current certification as; or working towards certification as:
o MCP
o MCSA/MCSE
o MCITP
Additional Knowledge, Skills, and Abilities
(Candidate should rate themselves based on a scale of 1-10)
Written Communication Skills
Verbal Communication Skills