Baltimore, MD, 21217, USA
1 day ago
Sr. Executive Education Events Coordinator
JHU Carey Business School is seeking an experienced professional with strong skills in events support for the role of **_Sr. Executive Education Events Coordinator_** . The Coordinator will work with the Director of Client Learning Solutions to independently manage all operational and logistical functions of a portfolio of programs for the Office of Executive Education at the Carey Business School. The Events Coordinator will work alongside program managers to make up an Executive Education program delivery team. The Assistant Director is responsible for logistical coordination and execution of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs. **Specific Duties & Responsibilities** _Program and Administration and Support (80%)_ + Work closely with faculty to confirm program details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session + Lead the front-end event planning process for programs, including communicating effectively with client and faculty and working with the facilities and events management team on space planning and setup. + Be the primary contact for faculty and participants for all pre, during, and post program-related support. + Work closely with other Carey Business School support departments to include operations, media services, operations, catering, and other constituents to ensure appropriate operational support. + Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery. + Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data. + Coordinate, process, and track program purchases and other expenses. + Manage catering orders onsite in DC & Harbor East for events as needed. + Find solutions for any problems that arise prior to and during the event and provide onsite support on the day-of events. + Available on some weekends and evenings to support events. Some domestic travel may be required. _Enrollment Management (10%)_ + Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed + Troubleshoot participant technical issues _Continuous Improvement (10%)_ + Actively participate in the development of goals for self and department. **Special Knowledge, Skills, and Abilities** + Excellent attention to detail. + Ability to work independently to trouble-shoot issues. + Ability to work with minimal supervision. + Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents. + Experience working with CRM and LMS systems preferred. + Experience working with software applications such as Microsoft Office (Word, Excel, Power Point, and Outlook) is required. + Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism. + Must be able to set and manage multiple priorities and respond quickly to changing needs and goals. + Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff. **Minimum Qualifications** + High School Diploma or graduation equivalent. + Five years related experience. + Additional education may substitute for experience to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Bachelor’s Degree. + Four or more years’ experience in all aspects of program administration. + Experience with Salesforce CRM and Canvas LMS is strongly preferred. Classified Title: Sr. Special Events Coordinator Job Posting Title (Working Title): Sr. Executive Education Events Coordinator Role/Level/Range: ATO 37.5/03/OF Starting Salary Range: $21.25 - $36.90 HRLY ($60,000 targeted; Commensurate with experience) Employee group: Full Time Schedule: Mon-Fri 8:30-5:00 with occasional weekends or evenings to support program needs FLSA Status: Non-Exempt Location: Hybrid/JH at Harbor East Department name: ​​​​​​​Corporate Education Personnel area: Carey Business School The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range. Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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