Position Summary

The North America Services Business (NASB) develops services across Samsung’s mobile, digital, and TV ecosystems.  Our mission is to inspire and engage users with interactive and imaginative experiences. 

The Senior Growth Art PM will report to the Head of VD Product, Home/Platform and Art (NASB) and is responsible for owning product direction, business growth, and product roadmaps for the Art product, while leading cross-functionally to make data-informed decisions and influence throughout the organization to drive execution. This role combines establishing first-principled product direction with hands-on product development execution to grow the value proposition of our offer to users and grow the business in velocity and acceleration.

Working with Product, Marketing, BD, Engineering, Design, Data and Operations across US and Korea, you will focus on growth of the service through both consumer-facing (new features, new product lines, UX, etc) and back-end (CMS, portal improvements, etc) initiatives.  This role involves a combination of launching new services and features, and growing established businesses. An ownership of the revenue machine of the product will be important, which includes understanding what levers of this product/business move revenue, tracking how we produce revenue today, and what plans we can put in place to grow revenue.  An ideal candidate will be able to develop frameworks to facilitate decision-making, synthesize complex information and perspectives into a singular structure and develop proposals and communicate the proposal strategically to maximize the chances of alignment and execution.

Role and Responsibilities

Responsibilities:

Establish a foundation strategy for the Art product, anchoring on core human truths to establish timeless pillars that will serve as lasting cornerstones of product decision makingDetermine a vision for the product that serves as the north star and that embodies the foundation strategy pillarsDevelop short term roadmaps for the product and mid term vectors for the productCollaborate with data to determine what data to observe regularly and how that reflects the health of the product and businessOwn the revenue projections and opportunities for the Art product lineDetermine product/business growth opportunities, whether that be new features or entirely new product lines, or new distribution channels, or new business modelsCollaborate with all cross-functions to grow the service to bring a new product or features to life on time and on budget – from concept through launch, by:Working with Partnerships team for partner-dependent opportunitiesWorking with Operations for back-end product improvement initiativesOwn product requirements documentation, working with BD, engineering, design, research to ensure feasibilityWork closely with Curations to embed their perspective into product proposalsWork closely with Marketing to embed their perspective into product proposalsKeep up-to-date with the latest trends and competition in Art services, user preferences and market developments.  Understand and articulate user needs, build associated business cases and prioritize product requirementsThink through products from UX, engineering, business and operations perspectivesDrive communications with exec stakeholders for buy-inWorking with Engineering to create proof-of-concepts, prototypes, tests, and other creative ways to gather direct feedback early in the product development processWorking with development and QA teams for production launchManage project risks, scope changes and other non-standard events throughout the life of the projectOwn the business model for the product, tracking and updating actuals while forecasting in detail in the short term and in less detail the long term to do scenario planningManage stakeholder communications and progress reporting throughoutEnsure quality of deliverables is verified and matching expectationsManage multiple concurrent projects with multiple teams around the worldLead and collaborate with marketing to drive awareness and create demand for new servicesDrive the evolution of the product and service

Skills and Qualifications

Qualifications:

A self-starter with excellent verbal and written communications skillsAutonomous in driving responsibilities forward, and embracing ownership in the product and businessBachelor's Degree in Business, Engineering, or related field AND 10+ years of relevant experience with proven record around delivery OR Master's Degree in Business Administration, or related field AND 5+ yearsStrong leadership, collaboration, and communication skills – with experience managing, directing, and monitoring cross-functional teams to achieve an outcome.Proven experience with Mobile, Digital and TV servicesTrack record of building and launching new productsProven analytical and quantitative skills; ability to use hard data and metrics to make data-driven decisions and back up product decisionsBe able to take the high strategic view as well as dive deep on issuesThe ability to manage chaos, ambiguity and complexity, in a detailed, organized wayAbility to have challenging conversations at all seniority levels internally and externally.Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept directionAbility to navigate heavily matrixed organizations and thrive within a fast-paced environmentPrevious experience in the mobile gaming or related industry a plusExperience with working with global teams a must, and professional proficiency in Korean language is a big plus

Candidate Characteristics

Passionate about delivering a beautiful product experience to users globallyPassionate about driving organizational transformation to mature and evolve the company into a more powerful services playerCombines analytical rigor with marketing creativityCan build and execute simultaneouslyUnderstands healthcare user behaviorOrganized, detailed, goal driven, achievement oriented with a problem solving mindsetExceptional communication skills with ability to “read the room” in new and unfamiliar environmentsAble to identify opportunities, take ownership and drive to completionAble to function independently while coordinating closely with larger teamAble to think strategically and tacticallyThrives in a highly dynamic and changing work environmentCan operate with limited resources

Compensation for this role, for candidates based in New York City, NY, is expected to be between $175,000 ~ $210,000.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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