Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare.

To support our mission, the AHS People, eXperience, and Technology (PXT) team is hiring an HR Business Partner to provide end-to-end HR support to market and business leaders within One Medical. This is a highly visible role and is both strategic and hands-on. The role will be a trusted advisor and business partner, and will oversee talent management, serve as a master coach to leadership, employee development and engagement, maintain in-depth legal knowledge related to day-today management of employees among other HR efforts for their client group.

To be successful in this role, the HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The role will help leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience. The role is a key player in helping to cultivate an environment which enables the organization to attract, develop, engage, and retain employees. The role will also have the opportunity to participate in cross-functional One Medical projects and programs.

The ideal candidate has experience working in a fast-paced, start-up environment and has a demonstrated ability to engage collaboratively at all levels of an organization. They will also possess a broad range of competencies including the ability to influence without authority, agility and flexibility, an adaptable communication style based on audience, and the ability to analyze complex data, propose and deliver concise solutions, and produce high quality results with a human-centered approach.


Key job responsibilities
- Proactively managing the "pulse" of the business. Regularly monitoring key organizational metrics, goals and engagement and identifying insights that equip leaders to evolve their organizations in alignment with goals.
- Master coach, providing day-to-day HR guidance to clinical and clinical operations leaders on topics of performance management, team member engagement, development, organizational practices and more
- Leveraging data to identify, forecast, and analyze risks and opportunities to improve the employee experience.
- Strategically partner with leaders and team members to ensure quality work relationships, achievement of organizational objectives, and retention
- Leading with empathy and earning trust of employees at all levels of the organization.
- Operating with autonomy and discretion within, at times, a challenging and ambiguous environment. Leveraging high judgment to assess risks and articulate risks and trade offs to business leaders.
- Managing large-scale cyclical talent processes while also diving into the details of nuanced employee-specific questions and concerns.
- Identify training needs and provide input to the leadership and development team