Seattle, WA, US
16 days ago
Sr. HR Business Partner , Selling Partner Services (SPS) PXT
Come build the future with us! At Amazon, we are working to be Earth’s Best Employer. To get there, we need exceptionally talented, bright, and driven people.

By working together on behalf of our employees and, in turn, our customers, we are building the future one innovative product, service, and idea at a time. The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day. Are you ready to embrace the challenge?

Trust is the foundation to being Earth’s Most Customer-centric company and Best Employer. In this role, you have an opportunity to influence both! Selling Partner Services (SPS), which is part of the broader Worldwide Amazon Stores team, focuses on enabling the long-term success of Amazon's selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth.

Based in Seattle, WA, this HR Business Partner will partner with Directors in the Selling Partner Trust & Store Integrity organization. The mission of this organization is to build trust by protecting customers, selling partners, and our store from bad actors and ensuring selling partner business continuity. In this role, the HR Business Partner will influence across business, tech, science, and operational teams, building partnerships with leaders, global peers, and the broader SPS People eXperience & Tech (PXT) team. The scope of this role includes support for cross-organization efforts as it relates to global employee experiences and people practices across the organization, and additional initiatives across SPS. This role will also have the added benefit of a dedicated peer team of Diversity, Equity and Inclusion specialists, Leadership Development professionals, and Employee Experience Research Scientists, Data Engineers and Program Managers who together with the HR functional leaders enable a strategy towards Earth’s Best Employer.

Key job responsibilities
- Understand business goals as well as the external landscape to tailor people-focused solutions and drive business outcomes.
- Partner with senior leaders to inspect the organization, identify gaps, develop insights, make recommendations, and implement effective org. structures that align with the business strategy and strengthens culture.
- Identify and interpret key org. metrics, employee listening mechanisms, and trends. Proactively address underlying issues and opportunities. Leverage mechanisms to inspect, monitor, and evaluate whether implemented changes had the intended effect.
- Determine gaps in current and future talent capabilities and create talent goals to build a long-term, inclusive workforce aligned with business objectives, cost, skills, and site strategy.
- Serve as a trusted advisor, coach, advocate, and truth seeker to senior leaders in the org. knowing when to challenge ways of working without direct authority.
- Serve as a leader within the HR team providing support, follow up, and leadership to ensure the team achieves desired results.
- Understand each stage of the employee lifecycle and apply that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs.
- Experience with a rapid and complex changing work environment.
- Operates with autonomy and discretion.


A day in the life
Are any two days the same for an HR professional these days?! But there are a few things that you can count on -- an inclusive team, a safe space to learn and grow, and partnership with leaders who value HR and care about people and their experiences; not just numbers and goal targets.
Each day will likely bring a mix of opportunities we know how to approach and others that will require deeper collaboration, inspection, planning, and creativity. We do this as a team and one that wins together -- having fun and staying curious along the way.


About the team
This role will be a member of the Selling Partner Services (SPS) PXT Team; a global, multi-functional team made up of HRBPs, Research Scientists, Business Intelligence Engineers, Program Managers, and specialists in Leadership Development, Diversity, and Strategic Communications. Together, we support and create solutions for SPS tech, business, and operations teams worldwide. Our SPS PXT team's mission statement is, “People are our business. We build and grow organizational capability through meaningful attraction, development, engagement, and retention experiences.”
This role has the added benefit of an extended HRBP network through Worldwide Amazon Stores and Amazon's PXT organization.
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