Job Summary

We are seeking a highly skilled Sr. Infra Developer with 8 to 10 years of experience to join our team. The ideal candidate will have extensive experience in ServiceNow ITSA ServiceNow Enterprise Service Management ServiceNow Orchestration and ServiceNow Scripting. This role is hybrid with no travel required and operates during the day shift. The candidate will play a crucial role in developing and maintaining our infrastructure to ensure seamless operations.

Responsibilities

Develop and maintain infrastructure solutions using ServiceNow ITSA to ensure efficient service management.Implement and manage ServiceNow Enterprise Service Management to streamline business processes.Utilize ServiceNow Orchestration to automate workflows and improve operational efficiency.Write and maintain scripts in ServiceNow Scripting to customize and enhance platform functionality.Collaborate with cross-functional teams to gather requirements and deliver tailored solutions.Provide technical support and troubleshooting for ServiceNow applications to ensure minimal downtime.Conduct regular system audits and performance tuning to maintain optimal system performance.Develop and implement best practices for ServiceNow development and administration.Ensure compliance with security policies and procedures in all ServiceNow implementations.Create and maintain documentation for all developed solutions and processes.Train and mentor junior developers to build a strong and knowledgeable team.Stay updated with the latest ServiceNow features and industry trends to continuously improve our infrastructure.Communicate effectively with stakeholders to provide updates and gather feedback on ongoing projects.

Qualifications

Possess a strong background in ServiceNow ITSA with proven experience in service management.Demonstrate expertise in ServiceNow Enterprise Service Management to streamline and automate business processes.Have hands-on experience with ServiceNow Orchestration to enhance workflow automation.Show proficiency in ServiceNow Scripting to customize and extend platform capabilities.Exhibit excellent problem-solving skills and the ability to troubleshoot complex issues.Have strong communication skills to effectively collaborate with team members and stakeholders.Be detail-oriented with a focus on delivering high-quality solutions.Possess the ability to work independently and manage multiple tasks simultaneously.Have a proactive approach to learning and staying current with new technologies.Demonstrate experience in mentoring and training junior developers.Show a commitment to following best practices and maintaining system security.Be capable of creating comprehensive documentation for developed solutions.Have a strong understanding of IT infrastructure and service management principles.

Certifications Required

Certified ServiceNow System Administrator Certified Implementation Specialist Certified Application Developer

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.