At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

The Sr. Manager, Customer Education is responsible for overseeing CoreLogic ’s client training teams within the mortgage solutions space. The team is responsible for ensuring clients are appropriately trained on CoreLogic’s products and services and for increasing adoption of those products and services. This role will oversee a small team of facilitators and digital instructional designers that will create modern, blended learning strategies based on client need.

What You Will Be Doing:

Create a new function within CoreLogic that will develop and execute the client enablement strategy and roadmap in alignment with key stakeholders and with the company’s growth priorities.Grow the team to include both facilitators and technical instructional designers focused on developing compelling and consumable asynchronous and blended learning trainings for our clients.Collaborate with the sales, operations, marketing, product, and customer success teams to ensure high-quality training materials and resources are created (NPS scores at 50+)Implement learning metrics and dashboards to ensure the client training programs are effective and efficient, improving the current ROI.Assume primary responsibility for ensuring operational excellence within the Client Enablement team by continuously improving learning strategies, analytics, and capabilities.Administer the training budget, ensuring optimal allocation of resources for maximum impact.Research and implement the latest training techniques and tools to keep the trainings dynamic and engaging.

What’s in it For You:

A casual, fun working environment, where you can be part of bringing some of the most ground-breaking predictive products to market, alongside a team that’s as passionate as you are about this stuffHybrid work model- 1 day a week in the office for “moments that matter” and the other days are remoteCompetitive compensation and great benefits!Career path for continued professional growth.Be part of a dynamic team with best-in-class learning & development practices and leaders that care about your professional growth!Access to our world class self-development portal, centered around you as the employee.  We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.Ability to work with dynamic business leaders and businesses that are transformative in their respective industries and are passionate about learning & development for their employees.

Job Qualifications:

Bachelor's degree in Education, Organizational Psychology, Human Capital Management, or related fieldMinimum 10 years in corporate learning or similar role: experience with client training highly desired3+ years' experience leading a high performing, learning team that is delivering blended learning strategies to fill key gapsExperience working with customers (i.e. sales, customer support, client training); experience in the mortgage industry desiredExperience with change management approaches and ensuring adoption of new behaviorsExcellent professional facilitation and communication skills Knowledge of ADDIE course development process; basic knowledge of authoring tools (Articulate 360, Adobe Captivate, Vyond, etc.)Experience with Learning Dashboards & KPIs; experience implementing Kirkpatrick’s learning assessment modelExperience leading teams using Design Thinking and User Experience Research Principles and Methodologies to develop learning and performance solutions with the employee in mindProven ability to collaborate with a wide variety of colleagues, employing diplomacy to achieve outcomes Proven ability to establish trusted partnerships as a consultant to clients and internal stakeholders, employing objectivity and learning sciences to influence decisions and achieve outcomes Proven ability to successfully manage leading multiple projects and processes in a dynamic, matrix environment with a complex map of stakeholders

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Annual Pay Range:

105,800 - 105,000 USD

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/.  Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. 

CoreLogic's Diversity Commitment:​

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

EOE AA M/F/Veteran/Disability:​

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. ​

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Please apply on our website for consideration.​

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