We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Sr. Manager, Privileged Identity & Access Operations, you will join CIBC’s Identity and Access Management department with a mandate of ensuring secure administration and operation of CIBC Technologies, that risk is mitigated to the appropriate level while enabling simple appropriate access. The scope of managed activities includes, and are not limited to:

Ensure appropriate provisioning of privileged access to infrastructure and SOX applications including privileged access management vault creation and maintenance

Enhancement and extension of vaulting capabilities, including operationalization of new technologies and connectors to enhance service offering and awareness of what is the art of the possible

Consultation on identity access management solutions related to privileged access for projects, risk assessments

CyberArk administration including onboarding new objects and safes

Validation of appropriateness of requests against standards, toxic combinations, deviations and approvals

Provide oversight of 7/24 operations of CyberArk solutions at CIBC via team on-call rotations; including scheduling, responsiveness to incidents; troubleshooting, resolution, etc.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote

How you’ll succeed

Risk Management:  The emphasis of the role is on process, audit, reporting, risk and information security management, technology and operations throughout CIBC and group of companies (Mellon Bank, FCIB, ATPW, PCF, Intria, Wood Gundy, Wholesale Banking, etc.).  Monitor regulatory environment for impact on security programs and initiatives. Execute remediation plans related to IAM deficiencies

Process Improvement:  This role provides an opportunity to streamline, standardize and create processes, implement and customize Identity and Access Management (IAM) solutions based on client needs. This involves primarily, building and managing the team that is responsible for executing the privileged access management capabilities at CIBC.  Engagement management, including project planning, budget management, and resource management (i.e. Ability to manage an operating budget of approximately $1 million)

Leadership: Leading, motivating and mentoring team to project delivery/execution within Identity Access Management. Interact, educate, build relationships, and communicate with all levels of the business and key stakeholders. Provide support and escalation channel for the department to ensure timely and effective closure of security events.  Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business objectives

Who you are

You have strong knowledge of Client Focus, Simplification and Innovation as they relate to Identity and Access Management domain and in particular the area of privileged access management. Expert understanding of the domain and related processes.  Thorough understanding of key controls, common risk framework and information security risk management. Good understanding of identity and access in cloud / governance / administration solutions. An understanding of access controls on the infrastructure layer is required.  Excellent leadership, coaching, team management skills to handle the operational execution of several IAO processes, activities, projects & deficiencies. CISSP/CISM preferred.

You can demonstrate experience in ability to influence senior stakeholders in situations that require cooperation and consensus. Must have 3-5 years of management experience, ideally in the Identity & Access Management field or related role. Must have 5+ years of information security experience. This role requires an expert understanding of our vaulting solution, CyberArk and awareness of Hashicorp products are an asset.  Prior experience in management of identity and access initiatives / deficiencies / activities is also an asset.

You have passion in creating innovation, collaborating, and leaders who are up for the challenge of building the bank of the future and delivering solutions that meet our clients’ changing needs.

You are a bold and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and driving successful team performance.

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

** Prior to starting in this role, security checks, including a criminal record check must be successfully completed to the satisfaction of CIBC. An annual criminal record check may also be required.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-04-30

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

CyberArk Privileged Access Management, People Management, Privileged Access Management (PAM)