At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Sr. Manager, SAP OTC Architect
The Senior Manager, SAP OTC Architect is a critical role responsible for the overall solution design, implementation, and support of the enterprise SAP S/4 OTC business processes for both commercial and clinical operations. The role encompasses leadership of SAP S/4 Order Processing, Customer Maintenance, Pricing, AR, and Gross to Net processes, while managing the transition of Clinical Order Management from Oracle EBS to SAP S/4.
Essential Duties and Job Functions
Operations and Continuous Improvement Leadership
Lead the design, configuration, and optimization of SAP SD and Gross to Net Solutions for Gilead's Commercial business
Oversee production support for SAP OTC solutions supporting:
Trade Operations
Gross to Net processes
Government pricing integrations
Manage and evolve the SAP Order to Cash global template for Gilead Commercial Operations
Serve as System Manager for boundary applications supporting Order to Cash functions
Ensure system compliance with enterprise guidelines
Manage interim state of ERP Operations for APAC markets
Drive the extension of SAP OTC Commercial global template for APAC markets adhering to localization requirements
Strategic Architecture & Innovation
Partner with business and technical teams to architect effective SAP OTC solutions
Define and maintain technology roadmap for Commercial and Clinical Operations solutions globally
Recommend solutions and develop business cases aligned with future business direction
Lead complex design and technical discussions
Support creation of business architecture models for system interoperability
Stakeholder Management
Build and maintain effective relationships with:
Global Business Process Owners
Business Engagement BAs
Business Engagement Domain Architects
ERP Solution Architects
IT build and run resources
Develop trusted advisor relationships with senior leadership
Coordinate with extended IT teams for:
Change control
Quality assessment
Testing
Deployment management
Basic Qualifications:
8+ yrs of experience with Bachelor's Degree (BS/BA) OR 6+ yrs of experience with Master’s Degree (MS/MA or MBA)
8+ yrs of hands-on work experience in Solutions Architect/Business Process Management role within the Biotech / Pharmaceutical industry
Deep technical expertise in designing and configuring SAP SD
Strong knowledge in the following areas:
Sales and Distribution
Billing
Pricing (complex pricing procedures) and output routines
Contract Management solutions
EDI Integrations
Government pricing solutions relevant to OTC
Strong end to end business process knowledge in Plan to Deliver, Record to Report and Source to Settle functions
Strong Service Delivery approach with demonstrated Commercial and Clinical Order to Cash functional domain experience
Strong leadership/consultative, collaboration, and process improvement skills to facilitate alignment across multiple global geographies
Preferred Qualifications:
Ability to demonstrate his/her experience in delivering and supporting global information systems in a regulated environment for a diverse and distributed user base while relying on several Enterprise shared services
Ability to build internal and external relations and operating across functional boundaries
Ability to translate strategic opportunities and emerging technology solutions into tangible and practical plans that can be performed
Experience in business process re-engineering or process improvement, involving broad- based information systems, utilizing tools and techniques to effect business change
Experience with leading solution architecture, template design and project planning efforts for complex, global SAP deployments
Ability to develop clear and detailed business requirements and design specifications that can be understood by other delivery teams and business partners
Ability to translate business requirements into design options that are cost effective, efficient, re-usable that align with defined architectural principles and standards and that enhance the business process
Excellent analytical and problem solving, communication and presentation skills
Ability to understand business strategy and needs and support the translation into application requirements
Ability to create compelling business cases balancing business benefits and costs
Intellectual curiosity and the ability to question thought partners across functional areas
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
Solid understanding of basic system engineering, information risk and security guidelines and architecture standards
Ability to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Gilead Core Values:
Integrity (Doing What’s Right)
Inclusion (Encouraging Diversity)
Teamwork (Working Together)
Excellence (Being Your Best)
Accountability (Taking Personal Responsibility)
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
For jobs in the United States:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
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Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.