ServiceChannel is the leading cloud-based service automation platform for facility management. We offer a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors. ServiceChannel is well established, but even after 25 years, we still retain the spirit of a startup. We are primed for success, and we are currently on a high-growth trajectory. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally.
The Sr. Manager, Engineering will be responsible for leading and managing a team of engineers to deliver high-quality software solutions. This role requires a strategic thinker with strong leadership skills and the ability to manage people and projects effectively. The ideal candidate will have a deep understanding of software engineering principles and a proven track record of successful project delivery.
Key Responsibilities
· Collaborate with the VP, Engineering as well as other leaders to align engineering strategies with company objectives.
· Collaborate with product management to define product requirements and ensure that the engineering team has clear direction and priorities.
· Plan and execute technical projects impacting multiple teams. Frequently sought out by Engineering teams, Product Managers, and other groups for technical guidance.
· Scope, estimate, design, and implement larger size projects that impact multiple subsystems. Articulate the impact of changes on the overall system.
· Facilitate Scaled Agile process among multiple teams in different geographies while delivering roadmap releases with quality and on time.
· Use SaaS principles of configurability, extensibility and scalability to maintain a common code base for all customers.
· Demonstrate a track record of successful accomplishments visible across the organization. Create design artifacts covering multiple subsystems, review architecture documents, and provide inputs.
· Quickly understand complex technical topics and lead conversations with multiple teams/groups.
Required Skills & Experience
· Bachelor's degree in Computer Science, Engineering, or a related field.
· 10+ years of experience in software engineering, with at least 5 years in a leadership role.
· Proven experience in managing and leading engineering teams.
· Strong understanding of software engineering principles and methodologies.
· Excellent communication and interpersonal skills.
· Ability to work in a fast-paced, dynamic environment.
· Excellent leadership and people management skills, with the ability to inspire, motivate, and mentor.
· Experience with Agile methodologies and a strong understanding of product lifecycle management.
· Exceptional communication and interpersonal skills, with the ability to navigate complex cross-functional environments.
· Strategic thinker with an analytical mindset and problem-solving prowess.
The Company
ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.
In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About ServiceChannel
ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.