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Medical Quality System Job Description

Medical Science Liaison (CMH, Xi'an)

1.Purpose:

Scientific Experts (SEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in-depth and cutting edge information, because they design and implement novel research and educate colleagues and students.  The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about specific disease states, Lilly and competitor compounds and current issues in the therapeutic areas they represent.  MSLs recognise and communicate feedback and insights of strategic importance from their interactions with SEs, to better inform Lilly’s strategic direction for research and commercialization.  By  facilitating scientific exchange between industry and the scientific community, MSLs have the opportunity to shape the future of healthcare by providing needed information that addresses important clinical and scientific questions. 

2.Responsibilities:

Maintain and effectively communicate deep scientific knowledge

MSLs will be required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSL to answer deep scientific questions and be sought after by their customers based on peer-credible knowledge and expertise. As a result, the MSL will establish themself as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific knowledge requested and desired by their customers. 

Excel at customer engagement and support medical/scientific information needs of scientific experts

MSLs will spend the majority of their time field based and customer facing engaging in mutually beneficial 2-way dialogues with SEs. Through the application of emotional intelligence and a deep understanding of their customers, MSLs will act as one of the primary interfaces between Lilly medical and scientific experts to deliver the best in class customer experiences. Core to the role is to answer customer questions by providing deep and advanced disease state and product information.  Additionally, MSLs connect SEs with other Lilly resources or internal business partners as appropriate and identify possible collaborative research or external collaborations. 

Strategic vision and leadership

MSLs synthesize complex data and effectively communicate meaningful clinical insights and unanswered customer questions they receive from SEs to Lilly medical and cross functional teams.  They use creative problem solving skills and utilize internal resources effectively to execute upon solutions. MSLs use a principle based decision making approach to make decisions independently or escalate them appropriately. They cultivate internal networks and collaborate effectively across functions with an active contribution to medical planning and strategy in the affiliate.

Territory ownership

MSLs will be expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan prioritizing core ML activity and take personal accountability for results. 

The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgement at all times. 

3.Minimum Requirements:Advanced degree in health sciences (PharmD, MD, PhD in a medically related field) required with 2-3 years of relevant clinical or therapeutic area experience desired.  Masters or Bachelors level degree in health sciences (e.g. BSN, RPh, PA, NP) considered if 5 or more years clinical, research or industry (medical/scientific role) experience in relevant therapeutic area is present.Field based position requires ability to travel up to 80% and work up to 4 to 6 weekends a year.Applicants must live in close proximity to a transport hub (airport/train station).Intellectual curiosity about the field of science/medicine for which they are responsible.Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion.Self-directed and able to work alone in the field effectively managing multiple priorities and projects. Advanced presentation and computer skills with expertise in literature identification.Effective strategic and critical thinking in order to analyse, assess and evaluate information and interpret impact or relevance to future states.Effective verbal and written communication skills. Ability to use field-based electronic or other communication tools for all aspects of job is critical.Resiliency in managing complex challenges.Strong teamwork and interpersonal skills, including high emotional intelligence and the ability  to engage in professional relationship building and networking.4.Other Information/Additional Preferences:Experience in servicing customer needs for complex information.Significant experience in professional networking with mutally benefical outcomes.Experience in field based working environment highly valued.Familiarity with health systems, academic communities, medical research, and medical education process highly valued.

Job Description Version History:

Version Number

Description of Change

1.0

This is the initial release.

Job Description Approval

Signature of Approver

Date of Approval

Name and Title of Approver

Revision History

Version Number

Effective Date

List of Major Changes

1.0

01-Apr-2015

This is the initial release.This document is the result of harmonizing quality system documents across medical, regulatory, and safety.This document supersedes the following:MQS107-001-RS1-v2 Job Description TemplateRQS160-001-TL02-v1.0 Job Description TemplateSQS07-107 v2.1 Template for the Global Patient Safety Job Descriptions

1.1

01-Jun-2015

Font changed from Din Regular to Arial due to incompatibility with the document management system.Header changed to “Supersedes’ vs. ‘Superseded Documents’ to be consistent with the template used for Standards.Reformatted the document to facilitate usage.

Version Number

List of Major Changes

2.0

Converted current version formatting from the template used in the [medical, regulatory, or safety] quality system to a new Safety and Efficacy Quality System (SEQS) template formatted to support implementation of a new document management system.Deleted header to add Job Description Number.Minor changes made to improve clarity.

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