Chicago, Illinois
8 days ago
Sr. Manager Payments Operations
The role is a net-new leadership position responsible for leading one or more functional payments operations teams in the delivery of high quality and cost effective services for internal and external clients consistent with strategic objectives. The role analyzes issues, data, and processes to develop short-term and mid-term objectives, focusing on client and business partner interaction in end to end processing for areas such as succession management, service level agreements and risk management.

Responsibilities:
Provide strong leadership and management that will meet transformational and tactical objectives for Payment Operations.
Measure results to assess performance relative to objectives.
Develop and maintain strong reporting to manage productivity, trends and including KPI/KRIs.
Lead and coordinate prioritized projects.
Ensure day-to-day activities are effectively managed, including implementing and adhering to policies and procedures.
Collaborate effectively with partners across TI&I and internal partners outside TI&I including, Treasury Management, all lines of business, HR, and Risk functions.
Effectively manage and oversee third party vendors.
Operating in a well-controlled environment and adhering to audit, compliance and regulatory requirements.
Acquire and develop talent.
Embrace and promote a culture of diversity and inclusion.
Ensures strong quality and productivity of the wire processing team.
Responsible for all training and cross training to ensure no key people risk.
Maintain awareness of industry leading practices and work to incorporate as applicable.
Is a champion of change and identification of lean opportunities.
Calm under pressure or in stressful situations.

Responsibilities:
Provide strong leadership and management that will meet transformational and tactical objectives for Payment Operations.
Measure results to assess performance relative to objectives.
Develop and maintain strong reporting to manage productivity, trends and including KPI/KRIs.
Lead and coordinate prioritized projects.
Ensure day-to-day activities are effectively managed, including implementing and adhering to policies and procedures.
Collaborate effectively with partners across TI&I and internal partners outside TI&I including, Treasury Management, all lines of business, HR, and Risk functions.
Effectively manage and oversee third party vendors.
Operating in a well-controlled environment and adhering to audit, compliance and regulatory requirements.
Acquire and develop talent.
Embrace and promote a culture of diversity and inclusion.
Ensures strong quality and productivity of the wire processing team.
Responsible for all training and cross training to ensure no key people risk.
Maintain awareness of industry leading practices and work to incorporate as applicable.
Is a champion of change and identification of lean opportunities.
Calm under pressure or in stressful situations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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