Sunnyvale, CA, US
34 days ago
Sr. Manager - Software Quality, Device OS
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.

As a Senior Manager, you will be responsible to innovate and drive new Quality initiatives, establish new test methodologies, frameworks and processes for testing new device and OS, find ways to leverage and scale to deliver without compromising quality and efficiency, establish quality metrics and best practices for the team. You will lead the team by example as a quality leader who is customer obsessed, thinks big and delivers result without compromising the quality. To do this, you will have the most advanced tools at your disposal; however, we expect you to bring new ideas and innovation to build/leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. You will collaborate with team, own and drive the quality of new products and SW releases.



Key job responsibilities
• Design and execute comprehensive quality strategies that align with the organization's goals.
• Champion and embed a quality-first culture across all levels of the organization.
• Manage, mentor, and develop a high-performing team of quality professionals.
• Establish key quality metrics and continuously monitor performance to drive improvement.
• Lead initiatives to enhance process efficiency, reduce defects, and improve product quality.
• Lead root cause analysis for quality issues and ensure effective corrective actions are implemented.
• Promote collaboration between quality, engineering, product management, and other teams to ensure integrated quality processes.
• Evaluate and implement quality tools and technologies to improve efficiency and effectiveness.
• Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve software quality.


A day in the life
Our Senior Managers in Quality are world class quality leaders. On a daily base you will be working closely with cross functional engineering and quality teams as you drive quality for a big pillar in the entire organization. Teams will be looking at you for directions. You will participate in test strategy creation and reviews, driving QA process improvement implementation and help tackle cross-platform engineering challenges. You will have fun along the way and make a huge impact not only on the quality direction of the program but also directly to our customers. Join us!

About the team
Want to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makers.
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